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[magoheer Friend magoheerJoin date: March 2010Posts: 10Downloads:0Uploads:5 Thanked: 1 times in 1 posts]

#150046

😮

OK, can someone pelase explain this?
(see attached Images)

How do then I know that my site’s visitors will not have this problem?

It is fine on my laptop but on my desktop, this is what I get a blank white space on half the menu. The slideshow works, you can even click on the right side inthree positions and the three seperate texts show up but what is missing?

Both IE8 and IE8 64-bit on one of the PCs and not working and on the other one they are, no other browsers checked, OS is Windows 7 Pro on both.

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[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#338789

Hi magoheer

I could not detect your issue in the case. I will inform some moderations to check your issue.

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#338791

Dear magoheer,

I checked in IE 8, windows 7 ultimate, but 32 bit, it is working normally. May be some one with 64 bit windows 7 can confirm the issue.

Regards

Arvind

[magoheer Friend magoheerJoin date: March 2010Posts: 10Downloads:0Uploads:5 Thanked: 1 times in 1 posts]

#338794

it is a funny issue …

i have two PCs, a laptop and a desktop, both have Windows 7 Pro and both have IE8 and IE8 64bit.

on both the IEs on laptop, it is fine
on both the IEs on desktop, this is the problem.

i say funny, becuase why would it not show half of the same slideshow? i mean that side doesn’t even have images inthe bakground but just text, right?

also checked silverlight, flash, shockwave, all plug-ins are up-to-date so i don’t know why a browser would just show white space there …

any other ideas?

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#338795

It works fine on a 64bit Win 7 Pro machine I have just checked on. Sorry, I cannot replicate your issue.

[John Wesley Brett Moderator John Wesley BrettJoin date: July 2013Posts: 2142Downloads:17Uploads:26 Thanks: 175 Thanked: 645 times in 426 posts]

#339755

We’re still looking at this…but as you seem to be the only one who can see this…perhaps you try a couple of experiments for us.

1. Adjust z-index

In /ja_ores/modules/mod_jaslideshow2/assets/style.css LINE 165

Adjust the background images z-index value. Change the line in red below to one of the following:
z-index:-1
z-index:0
z-index:1
z-index:1000
z-index:9999

See if you notice any change in the white box. As you are viewing on IE…you must make extra precautions to make sure your Temp files and Cache are cleared before each trial…or else you are likely to get false positives.


#ja-slideshow .ja-slide-thumbs-wrap {
background:none repeat scroll 0 0 #CCCCCC;
bottom:10px;
position:absolute;
right:10px;
z-index:100;


2. Remove Background Image

Goto ja_ores/templates/ja_ores/css/mod_jaslideshow2.css LINE 52

Temporarily remove the following line…save and see if there is any difference.


#ja-slideshow .ja-slide-thumbs-wrap {
background:url("../images/slide-thumb-bg.png") repeat-y scroll left top transparent;
}


Please report your findings!
Thanks!
John.

[Author]

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