Joomla Templates Club 406,261 posts

[spelabuda Friend spelabudaJoin date: December 2006Posts: 45Downloads:0Uploads:9 Thanks: 52 Thanked: 1 times in 1 posts]

#682934

Hey,

please help. i cannot replicate this,but my client keeps saying the slideshow module is moved to the rigth,they sent me a screenshot.
can someone please take a look and let me know how i can fix this issue?

thank you!

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#683033

Hi,

I checked the URL of your site on Chrome, Firefox and Safari browsers, but I could not duplicate that bug like as the image of you mentioned above, you can ask your client to check it again and let them to provider the browser and OS to get this bug.

Regards

1 user says Thank You to Ninja Lead for this useful post

1. spelabuda

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#748183

Hi,

I checked the URL of your site on different web browsers: Chrome, Firefox and Safari but I could not duplicate that bug as the image you mentioned above, you can ask your client to check it again and let them to provider the environment where I can see this issue: which browser and OS ?

Regards

1 user says Thank You to Ninja Lead for this useful post

1. spelabuda

[spelabuda Friend spelabudaJoin date: December 2006Posts: 45Downloads:0Uploads:9 Thanks: 52 Thanked: 1 times in 1 posts]

#683328

He said firefox. i tried it and i did get the same result. please see attached screenshot.

thank you!

[spelabuda Friend spelabudaJoin date: December 2006Posts: 45Downloads:0Uploads:9 Thanks: 52 Thanked: 1 times in 1 posts]

#748286

He said firefox. i tried it and i did get the same result. please see attached screenshot.

thank you!

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#683673

<em>@spelabuda 491706 wrote:</em><blockquote>He said firefox. i tried it and i did get the same result. please see attached screenshot.

thank you!

</blockquote>

Hi,

I duplicated that bug at my end and you can fix it with the solution below

Open templates/ja_charity/js/owl-carousel/owl.carousel.css file

find and change

.owl-carousel{
display: none;
position: relative;
width: 100%;
-ms-touch-action: pan-y;

}

to

.owl-carousel{
display: none;
position: relative;
width: 100%;
float: left;
-ms-touch-action: pan-y;

}

Let me know if it helps

Regards

1 user says Thank You to Ninja Lead for this useful post

1. spelabuda

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#748431

<em>@spelabuda 491706 wrote:</em><blockquote>He said firefox. i tried it and i did get the same result. please see attached screenshot.

thank you!

</blockquote>

Hi,

I duplicated that bug at my end and you can fix it with the solution below

Open templates/ja_charity/js/owl-carousel/owl.carousel.css file

find and change

.owl-carousel{
display: none;
position: relative;
width: 100%;
-ms-touch-action: pan-y;

}

to

.owl-carousel{
display: none;
position: relative;
width: 100%;
float: left;
-ms-touch-action: pan-y;

}

Let me know if it helps

Regards

1 user says Thank You to Ninja Lead for this useful post

1. spelabuda

[spelabuda Friend spelabudaJoin date: December 2006Posts: 45Downloads:0Uploads:9 Thanks: 52 Thanked: 1 times in 1 posts]

#683715

Thank you so much, you guys are THE BEST support team ever!!!:):):)

[spelabuda Friend spelabudaJoin date: December 2006Posts: 45Downloads:0Uploads:9 Thanks: 52 Thanked: 1 times in 1 posts]

#748454

Thank you so much, you guys are THE BEST support team ever!!!:):):)

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