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[konpatsogiannis Friend konpatsogiannisJoin date: November 2012Posts: 19Downloads:0Uploads:2 Thanks: 6]

#186367

The photos of the slideshow are shown as thumbnails-smaller than their actual size. I tried multiple choices through the menu but nothing changes.

The slideshow dimensions are 1100*400 as are the photos’ in the two k2 items I am trying to show in the homepage http://www.inthessaloniki.com

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#488491

As a “first investigative” step …. have you cross-checked your own settings/configurations against those of the demo version … utilizing ??

Can’t tell you how many times this method has helped me – and many others – figure things out.
(not everything, of course, but a good number of general configuration issues)

Just a suggestion, again, as a “first investigative step”

😎

[konpatsogiannis Friend konpatsogiannisJoin date: November 2012Posts: 19Downloads:0Uploads:2 Thanks: 6]

#488492

Thank you for the answer . I used the settings from guide of the temlate. Everything are similir. I do not know how the above link can help me.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#488494

<em>@konpatsogiannis 367092 wrote:</em><blockquote>Thank you for the answer . I used the settings from guide of the temlate. Everything are similir. I do not know how the above link can help me.</blockquote>’
Read through the write up (I wrote) within that link I provided for you for an explanation as to how it can possibly assist you.

Also, when you installed your template, did you do so utilizing the quickstart+sample data process?

[konpatsogiannis Friend konpatsogiannisJoin date: November 2012Posts: 19Downloads:0Uploads:2 Thanks: 6]

#488497

Ok. I created a demo website. I saw the options of the slideshow in the demosite and I used the same values and options in my own website. The image is much smaller, like a thumbnail.

What should i do further? How can we solve it.

By the way the demo is nice tool. Maybe it will help me in the future with other issues.

I am looking forward for your answer.

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#488498

Mind you, I’m brainstorming at the moment ….. though I also submitted your issue to the JA Help Desk – for the JA Developers to take a look at and assist further as well (in case I am not able to work this through with you beforehand). The more eyes the better, right? 😎

So you advised that the images you have for your slideshow are saved as 1100×400 (dimensions) – correct?
What is the file path of the file folder in which you have your slideshow images saved?

[konpatsogiannis Friend konpatsogiannisJoin date: November 2012Posts: 19Downloads:0Uploads:2 Thanks: 6]

#488541

The more eyes,faster solution.

Yes. The photo is 1100*400 and it is saved in k2 artcle image position.

[konpatsogiannis Friend konpatsogiannisJoin date: November 2012Posts: 19Downloads:0Uploads:2 Thanks: 6]

#488562

I found out what causes the problem but I csan solve it. slideshow uses generic k2 image which was in300px. I changed this value to 1100 as my photo, i eased all the cache and the photo still stays at 300px. I even erased manually the cache photos prom this picture and i uploaded the photo again as well.

How can we solve this matter?

[konpatsogiannis Friend konpatsogiannisJoin date: November 2012Posts: 19Downloads:0Uploads:2 Thanks: 6]

#488672

<em>@TomC 367098 wrote:</em><blockquote>Mind you, I’m brainstorming at the moment ….. though I also submitted your issue to the JA Help Desk – for the JA Developers to take a look at and assist further as well (in case I am not able to work this through with you beforehand). The more eyes the better, right? 😎

So you advised that the images you have for your slideshow are saved as 1100×400 (dimensions) – correct?
What is the file path of the file folder in which you have your slideshow images saved?</blockquote>

Hello. Did you or ja help desk find any solution for the wrong size of the photo in slideshow? Please answer me asap! Thank you in advance!

[konpatsogiannis Friend konpatsogiannisJoin date: November 2012Posts: 19Downloads:0Uploads:2 Thanks: 6]

#488783

Did you find any solution? I opened a ticket too but i haven’t any answer yet.it is urgent because it is in my home page.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#489508

<em>@konpatsogiannis 367458 wrote:</em><blockquote>Did you find any solution? I opened a ticket too but i haven’t any answer yet.it is urgent because it is in my home page.</blockquote>

Apologies for this late response, somehow I missed this thread.

I fixed the problem on your site this way

+ Go to K2 Component -> Parameters button -> Image tags and change configure as the screenshot

+ Remove image include in k2 items

+ Upload image see the screenshot

+ Clear cache from Admin area and check front-end JA Slideshow module again

I applied this fix to both K2 items “Marathon “ALEXANDER THE GREAT”” and White Tower Museum of your site.

Please check it again let me know if it helps

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