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[panospap Friend panospapJoin date: December 2010Posts: 43Downloads:149Uploads:11 Thanks: 12 Thanked: 1 times in 1 posts]

#193151

I installed the quickstart. Everything was perfect but after i worked some hours i realised with firebug that something was wrong in my video page. thumbnails wouldn’t show. So i inspected my page and i get and js error
SmoothScroll is not defined:

any suggestions from admins;

1 user says Thank You to panospap for this useful post

1. phong nam

[panospap Friend panospapJoin date: December 2010Posts: 43Downloads:149Uploads:11 Thanks: 12 Thanked: 1 times in 1 posts]

#516568

after updating to 3.2.1 the error still exists

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#516668

Hi panospap,

I have received your PM on this same concern. If possible, can you send me the site’s credentials for further checking ? I tried but I could not reproduce the same issue of thumbnail images on Videos page of our JA Muzic demo J3.2.1 on my localhost.

[panospap Friend panospapJoin date: December 2010Posts: 43Downloads:149Uploads:11 Thanks: 12 Thanked: 1 times in 1 posts]

#516735

i provided you in pm the credentials

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#516993

Hi panospap,

I am sorry for the late response. Unfortunately, the temporary registered account you sent me has expired, thus I could not access front-end to debug the issue. Please help to have the account activated again.

[panospap Friend panospapJoin date: December 2010Posts: 43Downloads:149Uploads:11 Thanks: 12 Thanked: 1 times in 1 posts]

#517024

i pmed you the details again some hours back.

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#517121

Thank you for having the account re-activated. I have tried to create a Youtube video article using our JA AVTracklist plugin, the video thumbnail shows correctly on category view (tested on both Chrome and Firefox). Can you check the site again?

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[panospap Friend panospapJoin date: December 2010Posts: 43Downloads:149Uploads:11 Thanks: 12 Thanked: 1 times in 1 posts]

#517159

but in the pm i sent you, i mentioned that video plugin works now. But the error in the page exists.

Error:SmoothScroll not defined’
and i am writing to you because i dont know what problems this conflict may cause later.

Thanks in advance.

[phong nam Friend phong namJoin date: May 2015Posts: 3779Downloads:1Uploads:587 Thanks: 499 Thanked: 974 times in 888 posts]

#517219

Hi,

I have tried to debug the error, would like to share 2 of my findings:
– The error comes from the DISQUS Comments for Joomla! (by JoomlaWorks) plugin
– The error also happens on the Joomla default template (beez3 – Default)

In this case, I would suggest you raise the issue to the JoomlaWorks developers for better assistance.

[panospap Friend panospapJoin date: December 2010Posts: 43Downloads:149Uploads:11 Thanks: 12 Thanked: 1 times in 1 posts]

#517268

Thanks for the info!

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