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[astier2007 Friend astier2007Join date: April 2017Posts: 8Downloads:20Uploads:3]

#1086593

Hi, I am using the JA Small Biz template for the first time, trying to replicate the barber demo site on Joomla 3.8.3
The first time I enter the backend I see there is a joomla update (from 3.8.2 to 3.8.3) and some other updates. I Updated the joomla but when trying to update the rest of the extensions I see as shown in the screenshot.
Can you help me?
Thanks

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1086683

Hi,

Joomla may still caches the old info, pls follow steps in this guide to remove this notice: https://www.joomlart.com/documentation/wiki-ja-extension-manager/how-to#Known_issues

Regards

[astier2007 Friend astier2007Join date: April 2017Posts: 8Downloads:20Uploads:3]

#1086780

It looks as it was fixed but then I go to Control panel and the updates are shown again.
Then I try to update and clear the cache but the same message and the same update is shown after that.

• This reply was modified 6 years, 11 months ago by  astier2007.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1086808

Hi,

Kindly share the super admin account of your site, I will check for you.

[astier2007 Friend astier2007Join date: April 2017Posts: 8Downloads:20Uploads:3]

#1086839

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1086859

Hi,

I just did the same steps as above guide and the update message for JA ACM module and JA Builder plugin is gone now.

The only message for JA Builder component and it’s right, you’re using the old version.

[astier2007 Friend astier2007Join date: April 2017Posts: 8Downloads:20Uploads:3]

#1087273

I downloaded the last version of the template. Can I update this component? How should I do? thxs

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1087293

Hi,

This is a special product of JoomlArt, when you create a new page with JA Builder and edit that page, there will be an update message pops up and you can decide to update new version there.

Regards

[astier2007 Friend astier2007Join date: April 2017Posts: 8Downloads:20Uploads:3]

#1088190

I am not sure if I understand (actually, I don´t know what JA builder is for).
How should I do to update or at least to avoid getting this annoying red message that tells me there is an update.

Regards,

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1088247

Hi,

I just helped you to clear the cache in back-end of your site and there is no more message update now.

Kindly check and let me know if this problem still persists.

Regards

[Author]

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