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[p5web Friend p5webJoin date: February 2018Posts: 4Downloads:3Uploads:0]

#1091059

Hello –

I have purchased the filter and search module and am working to get it installed – site is returning a "jQuery(…).sortable is not a function" error message when loading the module on a demo page – https://remnantnewspaper.com/web/index.php/headline-news-articles

Thanks

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1091176

Hi,

Kindly share the admin + FTP account so we can investigate further on this issue.

Regards

[p5web Friend p5webJoin date: February 2018Posts: 4Downloads:3Uploads:0]

#1091375

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1092829

Hi,

The FTP account seems not working, could you check & update again?

[p5web Friend p5webJoin date: February 2018Posts: 4Downloads:3Uploads:0]

#1092834

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1093216

Thanks for the info, let me check and will get back to you.

[p5web Friend p5webJoin date: February 2018Posts: 4Downloads:3Uploads:0]

#1094720

Hello – Are there any updates for this issue?

Thanks.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1094854

Hi,

It due to another 3rd party extension on your site: mod_jf_tinycarousel which loads additional jQuery and cause the conflict.

The search button in filter module should work now: https://remnantnewspaper.com/web/index.php/headline-news-articles

Kindly check.

Regards

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