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[jay973 Friend jay973Join date: October 2008Posts: 401Downloads:0Uploads:12 Thanks: 28 Thanked: 105 times in 68 posts]

#150258

I’m subscribed to JA Voice until 30 Sep 2010 but whenever I try to download it I always get the big sign on the screen saying you do not have permission, or something like that.

It’s been happening for a while now but I wasn’t in a rush before and thought it was just a glitch, now I’m desperate for it 🙂

Can a mod or admin please look into this?

Cheers,

j.

[John Wesley Brett Moderator John Wesley BrettJoin date: July 2013Posts: 2142Downloads:17Uploads:26 Thanks: 175 Thanked: 645 times in 426 posts]

#339875

Hi Jay,

Sorry for your trouble. I’ve pushed the issue upstairs and a resolution should be forthcoming.

Have a great weekend,
John.

1 user says Thank You to John Wesley Brett for this useful post

1. jay973

[jay973 Friend jay973Join date: October 2008Posts: 401Downloads:0Uploads:12 Thanks: 28 Thanked: 105 times in 68 posts]

#339876

Hi John,

Thanks for your help, it’s greatly appreciated 🙂

Cheers,

Jason.

[jay973 Friend jay973Join date: October 2008Posts: 401Downloads:0Uploads:12 Thanks: 28 Thanked: 105 times in 68 posts]

#340254

Hi again John,

Have you heard back from upstairs yet?

I’m getting very desperate for access now as it looks like it might hold up a project.

Cheers,

Jason. 🙂

[bennitos Friend bennitosJoin date: May 2008Posts: 1717Downloads:0Uploads:39 Thanks: 39 Thanked: 474 times in 407 posts]

#340256

Hello Jason,

Where did you try to download? From the regular Downloads or from your member area http://www.joomlart.com/member/member.php where the JA Voice download should be listed seperatly?

With Regards,
Ben

[jay973 Friend jay973Join date: October 2008Posts: 401Downloads:0Uploads:12 Thanks: 28 Thanked: 105 times in 68 posts]

#340258

Hi Ben,

I was trying the normal downloads area. I just had a look at my member area and there are no downloads listed, just the usual “Payment history and Available products etc.”

Next to the JA Voice there is a “Buy Now” link which is a bit worrying 🙁

Maybe something has gone wrong somewhere as the license is valid until September and I still have my JA Voice badge under my username 😀

Cheers,

Jason.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#340263

jay973;174453Hi Ben,

I was trying the normal downloads area. I just had a look at my member area and there are no downloads listed, just the usual “Payment history and Available products etc.”

Next to the JA Voice there is a “Buy Now” link which is a bit worrying 🙁

Maybe something has gone wrong somewhere as the license is valid until September and I still have my JA Voice badge under my username 😀

Cheers,

Jason.

Hi Jason,

Since the new download system is up and running, all downloads can be done at forum
However, with my inspection, it seems we have problem with your account download permission, I ll have it checked as soon as we get to office in the next 12 hours.

Thank you for your patience.

[jay973 Friend jay973Join date: October 2008Posts: 401Downloads:0Uploads:12 Thanks: 28 Thanked: 105 times in 68 posts]

#340265

Hi Hung,

Thank you for your assistance with this.

Many thanks,

Jason.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#340285

<em>@jay973 174453 wrote:</em><blockquote>Hi Ben,

I was trying the normal downloads area. I just had a look at my member area and there are no downloads listed, just the usual “Payment history and Available products etc.”

Next to the JA Voice there is a “Buy Now” link which is a bit worrying 🙁

Maybe something has gone wrong somewhere as the license is valid until September and I still have my JA Voice badge under my username 😀

Cheers,

Jason.</blockquote>

Hi Jason,

Your download problem has been solved already.

Please check again.

1 user says Thank You to JA Developer for this useful post

1. jay973

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