Public Forums 71,145 posts

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1070227

Hi
Kindly disable the browser extensions specially adblocker if its enabled, clear browser cache and reload the page for edit.
Hope it helps.

Regards

[Ecocomputer Friend EcocomputerJoin date: August 2015Posts: 14Downloads:1Uploads:4]

#1070281

Hello,
I’m having the same problem and i dont have any browser extension.
The version of JA Builder is 1.1.2 and Joomla 3.7.2

Any other solution?

Regards

[saibharadwaj Friend saibharadwajJoin date: October 2017Posts: 1Downloads:25Uploads:0]

#1070343

Changing browser & disabling ad-block extensions helped. (Worked in chrome)

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1070384

Hi
It happened due to cache and the browser extensions as they block the script and page not loading.
Disable extension will fix the loading issue.

Regards

[Ecocomputer Friend EcocomputerJoin date: August 2015Posts: 14Downloads:1Uploads:4]

#1070455

Is not working for me. I have another page with JA Builder installed and works correctly but in this one it stays stucked in "rendering blocks" when i click on "live edit".

Any idea of what else can it be?

Regards

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1070755

Hi
Eco Can u share your site credentials in the private reply?
So i will have a look on it.

Regards

[Ecocomputer Friend EcocomputerJoin date: August 2015Posts: 14Downloads:1Uploads:4]

#1070912

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1070918

Hi Eco can you create a new page, I checked this page does loading any style code and all files giving 404 error, this may the reason its not loading as there are no files.

Regards

[Ecocomputer Friend EcocomputerJoin date: August 2015Posts: 14Downloads:1Uploads:4]

#1070930

I created another page but i think it will have the same problem. Why is not loading any file?

Regards

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1070931

Hi
Kindly share FTP account details of your site in Private reply.

Regards

[Ecocomputer Friend EcocomputerJoin date: August 2015Posts: 14Downloads:1Uploads:4]

#1070955

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1071120

Hi
I have to check and restore the files of the builder on your site, at this time the style files are not present and it gives 404.
That is the result page does not go for edit mode. If you allow me i can install FTP extension on your site to access files.

Regards

[Ecocomputer Friend EcocomputerJoin date: August 2015Posts: 14Downloads:1Uploads:4]

#1074762

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1074871

Hi
The issue is on your server, It does not allow the files to load due to wrong permission.
http://prntscr.com/hbi9jx
Directory permissions to 755, and file permissions to 644.We also released new version of the builder, after fix the permission you can update builder as well.

Regards

[Ecocomputer Friend EcocomputerJoin date: August 2015Posts: 14Downloads:1Uploads:4]

#1076443

This reply has been marked as private.

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