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[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#137890

Hi Everyone

I’ve got a really strange problem trying to upload images in the backend Admin. :((

I’ve set up the FTP config in Admin exactly the same as my FTP client. Using the FTP client I can access the /images/stories/otherdirectory/ no problem and FTP images.

However, if I try doing this via Joomla in the backend, once I click ‘Start Upload’ it gets to around 98% complete then gives me a “Upload Failed (401)” error.

I’ve been on to my hosting company and they’ve been ‘fiddling’ around for the last 48 hours, but still no solution.

It has to be site specific as I’m hosting four sites on my VPS and I only have this problem with one of them. The other three are working fine when I upload images via Joomla.

I’ve cleared cache, tried other browsers, etc., but no success.

Has anybody got any idea what could be the problem?

Thanks
Chris

[isgroup Friend isgroupJoin date: February 2009Posts: 70Downloads:0Uploads:4 Thanks: 3 Thanked: 4 times in 1 posts]

#290088

WHy dont you use direct FTP client like CUTE FTP or SmartFTP ?? Its more user friendly.

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#290090

Hi isgroup

<em>@isgroup 110534 wrote:</em><blockquote>WHy dont you use direct FTP client like CUTE FTP or SmartFTP ??
</blockquote>

Sorry, I wasn’t quite clear enough! 😀

It’s not a big problem for me at all, as I use an FTP client. However, today I’m creating some user manuals for my staff using screengrabs in the backend. I got to the ‘Image Upload’ part and that’s when the problem occurred.

This has stopped me with the training manual as they will have to upload images via the Joomla backend, no way I’m letting them loose on the server with an FTP client!

:laugh:

Thanks
Chris

[isgroup Friend isgroupJoin date: February 2009Posts: 70Downloads:0Uploads:4 Thanks: 3 Thanked: 4 times in 1 posts]

#290091

All right,I got you :p

Well,hw about using extPlorer for that or the best way,i see is JCE editor..

[scotty Friend scottyJoin date: March 2008Posts: 2339Downloads:0Uploads:13 Thanks: 76 Thanked: 827 times in 595 posts]

#290093

Go to Global config>System>Media Settings and see if the max upload is low. By default it’s 10,000,000 bytes which is big enough for any image usually but you may have set it lower at some stage?

[questbg Friend questbgJoin date: May 2008Posts: 1912Downloads:0Uploads:1 Thanks: 146 Thanked: 339 times in 197 posts]

#290099

<em>@isgroup 110537 wrote:</em><blockquote>or the best way,i see is JCE editor..
</blockquote>

Great idea! Tried uploading via the Editor, it got to 88% and stopped. I went away, had lunch, had a glass of wine, back to keyboard, still 88%.

Strangely enough, it’s about 88% via the Media Manager when I get the 401 error.

<em>@scotty 110539 wrote:</em><blockquote>By default it’s 10,000,000 bytes
</blockquote>

Still set to 10,000,000 bytes. The images I’m trying to upload are between 40-60 k :((

Very strange!

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