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Strange request for tracking code – need help

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • bigitybossman Friend
    October 31, 2013 at 12:46 am #191850

    Hi,

    I am using the T3 framework (Version: 1.0.8) on a clients website and they are requesting some tracking code to be placed between the closing </body> and </html> tags.

    I have tried placing it in the usual header or footer file and they are claiming that it is no working.

    Does anyone know how i can place this code between the two closing tags?

    Your help is much appreciated.

    Thank you

    Wall Crasher Developer
    October 31, 2013 at 6:51 am #510746

    Hi bigitybossman,

    You may need to confirm with your customer again.

    For tracking code, you can insert at it before </body> or just after <head> tag

    I think it should work.

    Regards

    bigitybossman Friend
    October 31, 2013 at 11:33 pm #510815

    Hi Wall Crasher,

    Yes, i agree with you completely. I thought this was a strange request and can not understand it. I have placed the code just before the closing </body> tag and they are claiming it is not working.

    I will ask them to check again to see if it is logging and if the code they provided is correct.

    Thank you for your help.

    bigitybossman Friend
    November 17, 2013 at 7:12 am #512482

    Hi,

    I have an update on the situation.

    I have had the tracking code in before the ending </body> tag for over a week now and apparently this is not working and still not in the correct position.

    The company that provided the code must be placed between the closing </body> and </html> (which i think is very strange).

    I really need some help with this as i can’t seem to find a solution to get the code in there. Any help would be greatly appreciated.

    Thanks again.

    bigitybossman Friend
    November 17, 2013 at 10:39 pm #512508

    Hi Guys,

    Just letting you know that i figured it out. I had to place the code into the file /plugins/system/jat3/jat3/base-themes/default/page/default.php

    Cheers

    1 user says Thank You to bigitybossman for this useful post

    1. JA Developer
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Viewing 5 posts - 1 through 5 (of 5 total)

This topic contains 5 replies, has 2 voices, and was last updated by  bigitybossman 11 years ago.

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