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[lexifae Friend lexifaeJoin date: October 2017Posts: 10Downloads:19Uploads:2 Thanks: 3 Thanked: 1 times in 1 posts]

#1092848

I’ve tried going to extensions > manage > database > fix nothing changed

I have re-uploaded the Jub > media > assets folder & checked permissions all seems fine but page editor still won’t load

As a last resort I reverted to a backup from two days ago, way before this error occurred & the problem still persists.

please help, thank you 🙂

• This topic was modified 6 years, 10 months ago by  lexifae.

[Genius Marketing Friend Genius MarketingJoin date: November 2011Posts: 28Downloads:236Uploads:14 Thanks: 17]

#1092879

I have the same problem on every site where I am using builder… (I am the developer, with many sites.. and I trust it will run the whole time. ) it is only rendering blocks and I can’t edit any page.
I am using Google Chrome, Opera…

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[alegigl Friend alegiglJoin date: June 2016Posts: 2Downloads:16Uploads:0]

#1092891

[SOLVED]: thank you

I have the same problem

• This reply was modified 6 years, 10 months ago by  alegigl.

[mediabw Friend mediabwJoin date: October 2014Posts: 56Downloads:38Uploads:5 Thanks: 5]

#1092895

We have the same problem. Thats a no go.

[yokohata Friend yokohataJoin date: August 2016Posts: 1Downloads:48Uploads:0]

#1092896

I have the same problem too. I have multiple sites, but I can not edit them at all.

[9line Friend 9lineJoin date: February 2016Posts: 20Downloads:12Uploads:1]

#1092915

I am experiencing the same issue on all sites using JA Builder, when checking in Chrome, I am able to see the issue is due to JA Builder being unable to pull down a script needed to load:

GET https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b 500 (Internal Server Error)
send @ jquery.min.js:4
ajax @ jquery.min.js:4
r.(anonymous function) @ jquery.min.js:4
getJSON @ jquery.min.js:4
t.loadPageData @ libjs.min.js?1.1.3:322
n.loadData @ libjs.min.js?1.1.3:322
n.load @ libjs.min.js?1.1.3:322
n.init @ libjs.min.js?1.1.3:322
t.init @ libjs.min.js?1.1.3:322
t @ loader.min.js?1.1.3:3
(anonymous) @ loader.min.js?1.1.3:3

Failed to load https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://*********.co.uk‘ is therefore not allowed access. The response had HTTP status code 500.

I feel as though this is poor planning as all users of JA Builder are now unable to use it until this issue has been resolved, surely there should be a way to use it in the event that this script is unable to load.

I am hoping the developers are on the case and getting this sorted quickly

[rj2012 Friend rj2012Join date: November 2014Posts: 29Downloads:62Uploads:2 Thanks: 8 Thanked: 4 times in 3 posts]

#1092931

Same problem here!

[ziotom2 Friend ziotom2Join date: December 2017Posts: 10Downloads:20Uploads:0 Thanks: 8]

#1092940

Same problem no way ti edit pages. Critical!

[norwise Friend norwiseJoin date: February 2006Posts: 15Downloads:4Uploads:0 Thanks: 1]

#1092944

SOLVED

Same problem here.

• This reply was modified 6 years, 10 months ago by  norwise.

[romolo Friend romoloJoin date: August 2012Posts: 585Downloads:97Uploads:37 Thanks: 79 Thanked: 23 times in 11 posts]

#1092954

Same problem for us and all of our sites too – http://prntscr.com/ihq5oz

JA Builder can’t connect to "http://themepro.com/builder/…"

This is very poor! Me and many other members have voiced our concerns over this in the past… We shouldn’t have to rely on a third party script/link just to edit our websites!!!

JA PLEASE RESOLVE ASAP.

3 users say Thank You to romolo for this useful post

1. ziotom2
2. lexifae
3. Kovou

[lexifae Friend lexifaeJoin date: October 2017Posts: 10Downloads:19Uploads:2 Thanks: 3 Thanked: 1 times in 1 posts]

#1093004

Seems to be working again now.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1093109

Hi,

The team has fixed this issue yesterday, pls try again (clear caches if it still doesn’t work).

We’re sorry for any inconvenience it may cause.

Regards

1 user says Thank You to Saguaros for this useful post

1. Kovou

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