Joomla Templates Club 406,261 posts

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#951518

Hi there, when you are using easydiscuss and you have the online support feature switched on there is a slight styling issue as you can see here: http://recordit.co/ozB61KNnjY

Maybe something to be resolved in an upcoming release. Thanks

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#951686

We released new version 1.0.1 for JA Intranet template, could you try to backup your site first and download + install latest version?

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#952082

@saguaros unfortunately still the same issue here on the latest release

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#952201

It looks fine at my end: http://nimb.ws/Y9ibsR

Could you check again?

[jamjodesign Friend jamjodesignJoin date: June 2008Posts: 432Downloads:27Uploads:40 Thanks: 59 Thanked: 14 times in 3 posts]

#952240

@saguaros I think from the screenshot you sent you are not logged in? I see this here http://recordit.co/CwUQ55NcyN

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#954953

Where did you set to show that support status? ‘Support is currently Offline’

It seems that it happens in some view ports specific, in my large screen, it looks perfect.

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