Joomla Templates Club 406,261 posts

[gilles007 Friend gilles007Join date: December 2010Posts: 59Downloads:8Uploads:5 Thanks: 6 Thanked: 1 times in 1 posts]

#168797

I happened to look at my site via a ipod touch (mobile device) and was surprised/shocked to see that my site logo and its CSS mods were not present. Good thing I checked, there’s no mention of this in the doc.

Instead, the deafault C+ suitcase logo appears. I saw an older post similar to this but it’s not applicable.

how do I rectify this?

Cheers,
G

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#417908

Hi,
Can you give me your site URL for looking?
Thanks
Viet Vu

[gilles007 Friend gilles007Join date: December 2010Posts: 59Downloads:8Uploads:5 Thanks: 6 Thanked: 1 times in 1 posts]

#417949

thanks for your response,

After weeks of not hearing back from any support personnel from Joomlart, I had to set all the layout settings for Handheld, Iphone and Android to the “default” theme.

I know this is a workaround and not a solution but I had to resort to this having no support from Joomlart.

Change the logo on the template and I’m sure you’ll get the same results as I did.

I’m disappointed with this template. I’ve had many issues which have wasted my time (billable hours I have to swallow). Issues which should have been avoided by proper testing prior to moving this template into production.

G

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#418202

Hi friend,
I’m sorry for not following up your thread timely, it was because somehow I didn’t see this topic when checking the forum. Regarding the issue you faced, I’m sending it up to our developers to check if it’s a bug of our template then we will fix it. If you still have any issues with the template please post your forum links here then I will try help you.
Thanks
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#420414

Hi,
This is what our developer said to me:
<blockquote>I think he just needs to replace the default iphone logo file, it is the file of templatesja_community_plusimagesiphone-logo.png
</blockquote>
Thanks
Viet Vu

[gilles007 Friend gilles007Join date: December 2010Posts: 59Downloads:8Uploads:5 Thanks: 6 Thanked: 1 times in 1 posts]

#420431

Thanks Viet. I know I can simply do this to get around the problem.

First, it’s a real hassle as the logo I replaced has different dimensions and therefore i’ve changed some CSS to reflect this. I have a feeling some CSS for the phone layout would have to be changed as well. and what about the other layouts: Handheld Layout, Android Layout.

This means all sorts of changes has to be repeated… just to change a logo.

Secondly… how can one test that it’ll look good on those devices? I was lucky to have a ipod-touch to test to find the initial problem. I don’t want to look like a fool to a client, if he/she happens to go onto the site to find their site comes up with a “suitcase” and other “Community Plus” items.

So from what I can see, the different theme option is useless if one adjusts its size.

Correct me if I’m wrong.

G

[Author]

Posts