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[harmonyhill2009 Friend harmonyhill2009Join date: May 2009Posts: 2Downloads:0Uploads:1]

#149132

Hello,

I’ve updated JomSocial in my site from 1.5.248 to 1.6.287, and I use the Sulfur template for both the general site and JomSocial.

Everything seems to work correctly, but the thumbnails for the photo album covers are not being shown properly. It works for the default templates, so I guess is a template issue. Please see attached a snapshot of the problem.

Any clue about how I can fix it? Will a new version of the template be released soon?

Thank you very much. Regards,

Julio

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#334973

Dear @harmonyhill2009

pls give me the FTP account and the Administrator account via your ticket .#HUU-543845

Thanks

[harmonyhill2009 Friend harmonyhill2009Join date: May 2009Posts: 2Downloads:0Uploads:1]

#335615

Hi,

when I click the link you gave me, I’m asked for an Username and Password. I tried with the joomlart details but they don’t work, so I’m not able to send you the FTP and Administrator account. What am I suppose to use?

Thank you.

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#335640

Dear harmonyhill2009,

Please register at the said link (ticket support system), quote this thread and provide your site details. incase you still face difficulties, please PM me your details, i shall attach the same to the ticket and inform tienhc to have a look at your site.

If you are sucessful in registering and raising a new ticket. Please reply back here and leave your ticket Number, so that it can be taken care of.

Arvind

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