support on holiday? - JoomlArt

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sharpdome Friend

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April 12, 2011 at 4:55 am #162674

Is the support team on holiday?

I have many tickets open since late last week which have not received a reply.

Anonymous Moderator

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April 13, 2011 at 9:37 am #386125

Hi,

I would like to notify that our office is closed on weekends and public holiday 12 April. We shall get back to you soon on the Wednesday when our technical staff can correctly answer you.

However, I would like to confirm that during your usage, if you face with any issues relating to our products, you can ask for our help and we will be available and get back to you via this helpdesk system or forums within 24 hours.

I really appreciate your patience.
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This topic contains 2 replies, has 2 voices, and was last updated by Anonymous 13 years, 7 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum