JoomlArt Forums 32,862 posts

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#380666

<em>@zorro_lee 226712 wrote:</em><blockquote>Finnaly I found whats worng. Your web site was messy when I ordered and under Joomla templates where JDTC 49$ offer. So I purchased Drupal instead Joomla. I didn’t download so far. Is it a way to pay additional 21$ and purchase JATC 70$ instead JDTC 49$?????</blockquote>

Hi,

This has been replied via ticketid#DDP-937-48976.

Please login to our support system via http://support.joomlart.com again using your registered email and password >> then view ticketid#DDP-937-48976 to get the answer.

Thanks.

[zorro_lee Friend zorro_leeJoin date: March 2011Posts: 19Downloads:0Uploads:0 Thanks: 2 Thanked: 2 times in 2 posts]

#380766

Is someone alive there? I need my JATC ASAP. I have to work. Hurry up, please.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#380768

Did you check your ticket as per above which should tell you what you need to do or what has been done. I do not have access to that so I cannot follow up further.

[zorro_lee Friend zorro_leeJoin date: March 2011Posts: 19Downloads:0Uploads:0 Thanks: 2 Thanked: 2 times in 2 posts]

#380770

It’s done as we agreed but 3 hours I’m watting for stuff member to give me access to JATC

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#380773

I’ll drop them a message via skype but as it is 01:22am in JA central it will probably be a few more hours for a response. Having said that you seem to have 22 downloads already so you must have access to something.

[zorro_lee Friend zorro_leeJoin date: March 2011Posts: 19Downloads:0Uploads:0 Thanks: 2 Thanked: 2 times in 2 posts]

#380778

I didn’t download at all. Only owner of JA downloaded Drupa theme to check if my account works. As I said I don’t download because I want to change account and I’m not interested in drupal theme. Only Joomla templates I’m interested in.

[zorro_lee Friend zorro_leeJoin date: March 2011Posts: 19Downloads:0Uploads:0 Thanks: 2 Thanked: 2 times in 2 posts]

#380809

How long more I need to wait. Cmon Is it only 1 admin on the site???? I need those 2 joomla templates.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#380810

Please be patient. You made a simple mistake and joined the wrong template club, an easy thing to do. As I said, JA are based in Vietnam. They do not work 24hrs a day and as it is still the middle of the night you will have to wait until they return to work tomorrow morning their time for your uploads to be enabled.

It is currently 4:50 AM where JA are based.

[zorro_lee Friend zorro_leeJoin date: March 2011Posts: 19Downloads:0Uploads:0 Thanks: 2 Thanked: 2 times in 2 posts]

#380865

How more I need to wait for? I’m waiting for 3 days to start download, thats ridiculous. Please wake up mr. Phuong Nguyen Lan. I have work to do, and I’m 3 days late. And tell him that I did as we agreed and I’m wating for his respond. He sould check my transaction and manually activate acount. Thank you.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#380872

Hi Zoran Pravdic,

We did receive your money and your JATC Standard Membership – 1 year has been activated already.

You can go to http://www.joomlart.com/forums/downloads.php?do=cat&id=72 to get download our templates..

Enjoy and let me know if you need any other assistance.

Thanks.

[Author]

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