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Michael Casha Friend
Michael Casha
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August 22, 2007 at 3:08 am #227770<em>@kallan 25330 wrote:</em><blockquote>Hi Miccas,
I volunteered to help out and other than the initial response to say thanks will be in touch to let you know i havn’t heard anything – even after i sent another pm to ask what was happening.
– on a positive note I am online a lot and see the moderators doing a fantastic job at answering threads with appropriate and helpful responses. Thanks 🙂
Kiwidesign</blockquote>
Hmm.. sorry about that. If you want, send me another PM with some info about ya and any previous experience you have and I’ll see what we can do.bluecafe Friend
bluecafe
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August 22, 2007 at 4:11 am #227774<em>@MiCCAS 25324 wrote:</em><blockquote>We’ve..
> Setup a new support system
> Added and changed forum locations around (still doing)
> Added some new backend features so we can get info about your account easier
> Added new moderators who volunteer, however are rewarded.</blockquote>This is probably a good start (technical improvement) but of what use is for example a Readme & Bugreport Thread if there is no reaction? For example there is a file missing in the larix template (ja_vm_cat_browse.php) and until today there is not even an official response from joomlart. Someone had to dig the file out in the quickinstall-package. Do you really expect the customers to download all packages to do a search for a missing file? Is it asked too much to upload a missing 1kb file to save the customers a lot of time and troubles if the readme instructions are not working due to a missing file?
Menalto Friend
Menalto
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August 22, 2007 at 4:51 am #227779<em>@bluecafe 25346 wrote:</em><blockquote>This is probably a good start (technical improvement) but of what use is for example a Readme & Bugreport Thread if there is no reaction? For example there is a file missing in the larix template (ja_vm_cat_browse.php) and until today there is not even an official response from joomlart. Someone had to dig the file out in the quickinstall-package. Do you really expect the customers to download all packages to do a search for a missing file? Is it asked too much to upload a missing 1kb file to save the customers a lot of time and troubles if the readme instructions are not working due to a missing file?</blockquote>
Agree here, all files/folders/bugs etc should be added as “fixed” or atleast announced “fixed,please redownload the package”kallan Friend
kallan
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August 22, 2007 at 4:54 am #227781Yeah and have date fixed – or version number so we know if we have latest.
🙂bigrk Friend
bigrk
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August 22, 2007 at 5:02 am #227786Now you’re talking! 😀
Menalto Friend
Menalto
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August 22, 2007 at 5:09 am #227788I wish i had the force to do things like this
ErikThorsen Friend
ErikThorsen
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August 22, 2007 at 6:55 am #227795May the force be with you Menalto.. 🙂
September 1, 2007 at 6:14 pm #228597Yup Im waiting for an answer too? Where is the file (ja_vm_cat_browse.php)??? Can you point to where this file can be uploaded cause it sure aint in the zips I PAID for.
bluecafe Friend
bluecafe
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September 12, 2007 at 7:46 pm #229340I have the feeling that they implement a few bugs in every template to drag frustrated customers into buying commercial help that is around here …. call me paranoid but this is just how I feel or what else are the bug threads for if joomlart does not respond to them? 😎
October 4, 2007 at 7:25 am #230464I’ve downloaded this file: ja_vm_cat_browse.php but in which folder should I upload it?
perdu Friend
perdu
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October 4, 2007 at 11:35 am #230471I’m still waiting for support after 2 months, I’ve tried waiting patiently, I’ve tried pm and email :((
Menalto Friend
Menalto
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October 4, 2007 at 11:43 am #230472<em>@perdu 28929 wrote:</em><blockquote>I’m still waiting for support after 2 months, I’ve tried waiting patiently, I’ve tried pm and email :((</blockquote>
Give me a PM about your problem and lets see if i can help you out.
Michael Casha Friend
Michael Casha
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October 4, 2007 at 11:44 am #230473<em>@perdu 28929 wrote:</em><blockquote>I’m still waiting for support after 2 months, I’ve tried waiting patiently, I’ve tried pm and email :((</blockquote>
Have you sent me a PM? If not go right ahead or add me on any one of my chat clients.MSN: webmaster <<a.t>> miccas.net
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This topic contains 32 replies, has 15 voices, and was last updated by tiggers 15 years, 4 months ago.
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