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[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#227770

<em>@kallan 25330 wrote:</em><blockquote>Hi Miccas,

I volunteered to help out and other than the initial response to say thanks will be in touch to let you know i havn’t heard anything – even after i sent another pm to ask what was happening.

– on a positive note I am online a lot and see the moderators doing a fantastic job at answering threads with appropriate and helpful responses. Thanks 🙂

Kiwidesign</blockquote>
Hmm.. sorry about that. If you want, send me another PM with some info about ya and any previous experience you have and I’ll see what we can do.

[bluecafe Friend bluecafeJoin date: October 2006Posts: 157Downloads:0Uploads:0 Thanked: 2 times in 1 posts]

#227774

<em>@MiCCAS 25324 wrote:</em><blockquote>We’ve..

> Setup a new support system
> Added and changed forum locations around (still doing)
> Added some new backend features so we can get info about your account easier
> Added new moderators who volunteer, however are rewarded.</blockquote>

This is probably a good start (technical improvement) but of what use is for example a Readme & Bugreport Thread if there is no reaction? For example there is a file missing in the larix template (ja_vm_cat_browse.php) and until today there is not even an official response from joomlart. Someone had to dig the file out in the quickinstall-package. Do you really expect the customers to download all packages to do a search for a missing file? Is it asked too much to upload a missing 1kb file to save the customers a lot of time and troubles if the readme instructions are not working due to a missing file?

[Menalto Friend MenaltoJoin date: May 2007Posts: 4736Downloads:0Uploads:43 Thanks: 2 Thanked: 531 times in 361 posts]

#227779

<em>@bluecafe 25346 wrote:</em><blockquote>This is probably a good start (technical improvement) but of what use is for example a Readme & Bugreport Thread if there is no reaction? For example there is a file missing in the larix template (ja_vm_cat_browse.php) and until today there is not even an official response from joomlart. Someone had to dig the file out in the quickinstall-package. Do you really expect the customers to download all packages to do a search for a missing file? Is it asked too much to upload a missing 1kb file to save the customers a lot of time and troubles if the readme instructions are not working due to a missing file?</blockquote>
Agree here, all files/folders/bugs etc should be added as “fixed” or atleast announced “fixed,please redownload the package”

[kallan Friend kallanJoin date: August 2006Posts: 349Downloads:0Uploads:5 Thanks: 22 Thanked: 35 times in 1 posts]

#227781

Yeah and have date fixed – or version number so we know if we have latest.
🙂

[bigrk Friend bigrkJoin date: February 2007Posts: 1425Downloads:0Uploads:2 Thanks: 39 Thanked: 45 times in 15 posts]

#227786

Now you’re talking! 😀

[Menalto Friend MenaltoJoin date: May 2007Posts: 4736Downloads:0Uploads:43 Thanks: 2 Thanked: 531 times in 361 posts]

#227788

I wish i had the force to do things like this

[ErikThorsen Friend ErikThorsenJoin date: December 2005Posts: 1098Downloads:0Uploads:7 Thanks: 22 Thanked: 10 times in 1 posts]

#227795

May the force be with you Menalto.. 🙂

[iirobotics Friend iiroboticsJoin date: January 2007Posts: 10Downloads:0Uploads:0]

#228597

Yup Im waiting for an answer too? Where is the file (ja_vm_cat_browse.php)??? Can you point to where this file can be uploaded cause it sure aint in the zips I PAID for.

[bluecafe Friend bluecafeJoin date: October 2006Posts: 157Downloads:0Uploads:0 Thanked: 2 times in 1 posts]

#229340

I have the feeling that they implement a few bugs in every template to drag frustrated customers into buying commercial help that is around here …. call me paranoid but this is just how I feel or what else are the bug threads for if joomlart does not respond to them? 😎

[arjanversloot Friend arjanverslootJoin date: January 2006Posts: 15Downloads:0Uploads:0]

#230464

I’ve downloaded this file: ja_vm_cat_browse.php but in which folder should I upload it?

[perdu Friend perduJoin date: June 2007Posts: 227Downloads:0Uploads:26 Thanks: 10 Thanked: 20 times in 1 posts]

#230471

I’m still waiting for support after 2 months, I’ve tried waiting patiently, I’ve tried pm and email :((

[Menalto Friend MenaltoJoin date: May 2007Posts: 4736Downloads:0Uploads:43 Thanks: 2 Thanked: 531 times in 361 posts]

#230472

<em>@perdu 28929 wrote:</em><blockquote>I’m still waiting for support after 2 months, I’ve tried waiting patiently, I’ve tried pm and email :((</blockquote>

Give me a PM about your problem and lets see if i can help you out.

[Michael Casha Friend Michael CashaJoin date: September 2014Posts: 2561Downloads:1Uploads:32 Thanks: 41 Thanked: 119 times in 1 posts]

#230473

<em>@perdu 28929 wrote:</em><blockquote>I’m still waiting for support after 2 months, I’ve tried waiting patiently, I’ve tried pm and email :((</blockquote>
Have you sent me a PM? If not go right ahead or add me on any one of my chat clients.

MSN: webmaster <<a.t>> miccas.net
SKYPE: miccas360

[minsho422 Friend minsho422Join date: October 2006Posts: 42Downloads:0Uploads:4 Thanks: 6 Thanked: 1 times in 1 posts]

#230505

i have pm’ed you and MiCCAS please help, thanks

[perdu Friend perduJoin date: June 2007Posts: 227Downloads:0Uploads:26 Thanks: 10 Thanked: 20 times in 1 posts]

#230540

I have PM’d too.

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