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[Scott Lavelle Friend Scott LavelleJoin date: November 2010Posts: 266Downloads:16Uploads:5 Thanks: 6 Thanked: 64 times in 27 posts]

#200945

I suppose this is a bug report:

T3 Framework v2.3.1 on Windows phone the off-canvas menu doesn’t work correctly. sometimes it’s fine, but at least half the time, when you click the button, the menu opens then closes immediately and will do so over and over and then randomly work or will work when you double tap the button.

I tried this on two different sites on the same framework version. Both have the same issue. Only Windows phone 8 that I know of – Android seems to be fine.

I then did a rollback on one of those sites to 2.2.1 and the problem is gone.

Also, as another point of troubleshooting, I tried to copy the off-canvas.js from the plugins/system/t3/js folder from the 2.2.1 to the 2.3.1 and it still didn’t work, so it must be some other file in the framework.

The only thing that is unusual at all on thee templates is that I took the code that calls the off-canvas and moved it from the mainnav.php file to the header.php file, since I’m not using the mega menu on either of these sites. But since this is unrelated to the megamenu “collapse navigation”, I don’t think it’s related. Basically what I did was copy these lines:


<?php if ($this->getParam('addon_offcanvas_enable')) : ?>
<?php $this->loadBlock ('off-canvas') ?>
<?php endif ?>


I’m not sure what anyone can do about this aside from the staff at JoomlArt check what is going on in this case. I can’t leave my sites not working, so I don’t really have a good example to show, unfortunately.

Can anyone reproduce this?

Scott Lavelle - Technical Resource Solutions, LLC
Certified Joomla Administrator

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#547916

Hi,

Could you please provide which browser and which version are you using ?

[Scott Lavelle Friend Scott LavelleJoin date: November 2010Posts: 266Downloads:16Uploads:5 Thanks: 6 Thanked: 64 times in 27 posts]

#547980

Adam – the issue only seems to present itself on Windows Phone 8 default browser.

Scott Lavelle - Technical Resource Solutions, LLC
Certified Joomla Administrator

[Scott Lavelle Friend Scott LavelleJoin date: November 2010Posts: 266Downloads:16Uploads:5 Thanks: 6 Thanked: 64 times in 27 posts]

#548007

Incidentally, just to be sure it wasn’t anything special that I’m doing within my template, I just updated a T3 Blank default template to 2.3.1 of the framework and enabled the off-canvas button. The same problem exists even in this default instance with the button immediately closing the off-canvas menu on Windows Phone 8.

Any ideas?

Scott Lavelle - Technical Resource Solutions, LLC
Certified Joomla Administrator

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#548081

Hi Scott,

Look like it’s about Android default browser instead of just Windows Phone 8 default browser, there’s a bug report for JA Purity III here but I guess the problem might existed in other templates as well.

[Scott Lavelle Friend Scott LavelleJoin date: November 2010Posts: 266Downloads:16Uploads:5 Thanks: 6 Thanked: 64 times in 27 posts]

#548159

While that may indeed be a problem, I don’t think it’s the one I have here. I just tested the same site on Android default browser (Android 4.4.4) (edit: and it works as expected). In my case (edit: on Windows Phone 8), it doesn’t “not open”, it’s just inconsistent and when it has the problem, I see the sidebar START to open, then collapse to the side. If I’m persistent about it, it will actually open – though a bit glitch, like it’s choking on the javascript or something.

Scott Lavelle - Technical Resource Solutions, LLC
Certified Joomla Administrator

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#548215

Hi Scott,

Many thanks for your detailed explanation, we are working on this matter and will let you know asap when there’s a fix for it.

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