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[aprilday Friend aprildayJoin date: October 2012Posts: 17Downloads:0Uploads:0]

#665095

Hello,

Tam at Bow Themes has has asked me to raise a Support Ticket because of a problem with Mega Menu Configuration on their Shopping tempale that uses T3 framework

For some reason the Mega Menu Configuration is not showing after SSL was setup for site –

https://inkjet-supplies.maydaygraphics.com

http://awesomescreenshot.com/0f2566cd1b

Thanks

Phil

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#665131

Hi there
# Please provide link for backend access. I’ll check it.
# In fact please make sure you have enabled display_errors to show PHP error.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#746522

Hi there
# Please provide link for backend access. I’ll check it.
# In fact please make sure you have enabled display_errors to show PHP error.

Thank you,
Viet Vu

[aprilday Friend aprildayJoin date: October 2012Posts: 17Downloads:0Uploads:0]

#665132

Hello,

Error Reporting turned on in Development Mode

I need to post a Private Message

Where do I do that

Thanks

Phil

[aprilday Friend aprildayJoin date: October 2012Posts: 17Downloads:0Uploads:0]

#746523

Hello,

Error Reporting turned on in Development Mode

I need to post a Private Message

Where do I do that

Thanks

Phil

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#665133

Hi there
You can use PM function.
Just click on my avatar to do that.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#746524

Hi there
You can use PM function.
Just click on my avatar to do that.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#665394

Hi there

Fatal error: Call to undefined method Exception::get() in /var/sites/i/inkjet-supplies.maydaygraphics.com/public_html/libraries/legacy/error/error.php on line 536

You have Fatal error. Please make sure you don’t have 3rd party that would cause issue
# Disable 3rd party ( all )
# Make sure you are latest Joomla! without core hacking.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#746543

Hi there

Fatal error: Call to undefined method Exception::get() in /var/sites/i/inkjet-supplies.maydaygraphics.com/public_html/libraries/legacy/error/error.php on line 536

You have Fatal error. Please make sure you don’t have 3rd party that would cause issue
# Disable 3rd party ( all )
# Make sure you are latest Joomla! without core hacking.

Thank you,
Viet Vu

[aprilday Friend aprildayJoin date: October 2012Posts: 17Downloads:0Uploads:0]

#665396

Hi,

So if that is the case, why is it that the Mega Menu displays when the SSL is not switched on, but does not display when it is off

Surely the Fatal Error is still there whether the SSL is switched ON or OFF

Thanks

Phil

[aprilday Friend aprildayJoin date: October 2012Posts: 17Downloads:0Uploads:0]

#746545

Hi,

So if that is the case, why is it that the Mega Menu displays when the SSL is not switched on, but does not display when it is off

Surely the Fatal Error is still there whether the SSL is switched ON or OFF

Thanks

Phil

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#665397

Hi there
Are you using any 3rd extensions ?
Specially system plugins.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#746546

Hi there
Are you using any 3rd extensions ?
Specially system plugins.

Thank you,
Viet Vu

[aprilday Friend aprildayJoin date: October 2012Posts: 17Downloads:0Uploads:0]

#665398

Hi,

Yes system plugins are used

This problem only started when we switched on SSL

This site is a clone of inkjet-supplies and does not have SSL switched on – http://digital.maydaygraphics.com – and the Mega Menu Config displays

Thanks

Phil

[aprilday Friend aprildayJoin date: October 2012Posts: 17Downloads:0Uploads:0]

#746547

Hi,

Yes system plugins are used

This problem only started when we switched on SSL

This site is a clone of inkjet-supplies and does not have SSL switched on – http://digital.maydaygraphics.com – and the Mega Menu Config displays

Thanks

Phil

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