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Viewing 15 posts - 16 through 30 (of 65 total)
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  • kristaberri Friend
    #574791

    I’m not certain of all the characters that cause the problem, I found out by trial and error after stumbling on another thread where they had the same problem with UFT8 characters so I removed any ‘&’ and retyped the quote marks and all has been fine since, the problem only seems to happen (in my case) if I tried to use these characters in the caption box in the mega menu. It certainly wasn’t ideal but luckily I was able to get round it.

    hennysmafter Friend
    #574792

    Oh wait. You mean the item caption. The subtitle. I was thinking you meant the title. I am going to do some testing. I will let everyone know if the a e o u with the : are working. Hopefully it is ! as the culprit. Thank you very much for your instant replies.

    kristaberri Friend
    #574793

    Yes, under the T3 template settings > Mega menu, if I used & or quote marks I had copied from microsoft word directly into the caption box, then it the template lost most of its settings so just look at what you have here and hopefully you will find your culprit.

    Glad to be off help, I was tearing my hair out for days trying to find the issue.

    hennysmafter Friend
    #574795

    Okey removed the ! from the captions and started creating two menu items the first one no problem second one complete reset.
    So we cannot use trema’s in our captions. That is an absolute huge problem because that would force all of the German people to make their websites look ridiculous. I cannot tell my clients to write like an idiot because of a web applications? And while reading this forum I am getting upset that the staff is saying they cant reproduce it.

    Please try to reproduce and just use a couple of symbols. I bet you in less then 5 minutes you get this reproduced if not I will create a demo server for the staff but the link needs to stay offline.

    @kristaberri: Thank you very much for your helpful insights and remarks.
    @staff: There is no problem when you create 1st lvl menu items but when you create a 2nd lvl it does the reset.

    Can someone tell me how I can show a warning message during editing of the MegaMenu so that I can warn my customers about not to use Trema’s or special characters. Which file to change. Thank you.

    hennysmafter Friend
    #574899

    <blockquote>Can someone tell me how I can show a warning message during editing of the MegaMenu so that I can warn my customers about not to use Trema’s or special characters. Which file to change. Thank you.</blockquote>

    This was very easy and I should not have asked the question. I made changes in the language file for the Item caption and the description.

    Root/administrator/language/en-GB/en-GB.plg_system_t3.ini

    Did this also for the other languages. Joomlart please fix this issue so that we can use Trema’s and other symbols.

    hennysmafter Friend
    #641243

    <blockquote>Can someone tell me how I can show a warning message during editing of the MegaMenu so that I can warn my customers about not to use Trema’s or special characters. Which file to change. Thank you.</blockquote>

    This was very easy and I should not have asked the question. I made changes in the language file for the Item caption and the description.

    Root/administrator/language/en-GB/en-GB.plg_system_t3.ini

    Did this also for the other languages. Joomlart please fix this issue so that we can use Trema’s and other symbols.

    hennysmafter Friend
    #739906

    <blockquote>Can someone tell me how I can show a warning message during editing of the MegaMenu so that I can warn my customers about not to use Trema’s or special characters. Which file to change. Thank you.</blockquote>

    This was very easy and I should not have asked the question. I made changes in the language file for the Item caption and the description.

    Root/administrator/language/en-GB/en-GB.plg_system_t3.ini

    Did this also for the other languages. Joomlart please fix this issue so that we can use Trema’s and other symbols.

    Ninja Lead Moderator
    #574960

    @hennysmafter: The culprit of ??? character is the collation of database of your site. With language has special characters like yours, it’s recommended to change database collation to utf8_general_ci

    I checked arabic language and special character but it’s working fine, you can check it with our demo here

    Ninja Lead Moderator
    #641304

    @hennysmafter: The culprit of ??? character is the collation of database of your site. With language has special characters like yours, it’s recommended to change database collation to utf8_general_ci

    I checked arabic language and special character but it’s working fine, you can check it with our demo here

    Ninja Lead Moderator
    #739966

    @hennysmafter: The culprit of ??? character is the collation of database of your site. With language has special characters like yours, it’s recommended to change database collation to utf8_general_ci

    I checked arabic language and special character but it’s working fine, you can check it with our demo here

    hennysmafter Friend
    #575065

    <em>@Ninja Lead 479374 wrote:</em><blockquote>@hennysmafter: The culprit of ??? character is the collation of database of your site. With language has special characters like yours, it’s recommended to change database collation to utf8_general_ci

    I checked arabic language and special character but it’s working fine, you can check it with our demo here</blockquote>

    Seriously I really wished it was that easy. All the tables in the entire database including the database itself is utf8_general_ci. Do I need to setup a demosite. And can I PM the location. (I cannot have an online link).

    Ninja Lead Moderator
    #575158

    You can try to create new database with collation: utf8_general_ci and make sure after you finish to install quickstart on your database and check it with

    + All tables under database

    + All fields into table

    Let me know if it helps


    1. Screen-Shot-2015-06-23-at-09.57.14
    2. Screen-Shot-2015-06-23-at-09.56.56
    Ninja Lead Moderator
    #641488

    You can try to create new database with collation: utf8_general_ci and make sure after you finish to install quickstart on your database and check it with

    + All tables under database

    + All fields into table

    Let me know if it helps

    Ninja Lead Moderator
    #740150

    You can try to create new database with collation: utf8_general_ci and make sure after you finish to install quickstart on your database and check it with

    + All tables under database

    + All fields into table

    Let me know if it helps

    hennysmafter Friend
    #576634

    Apparently the database collision was standard set wrong by creating a new database on the server. This is fixed now so when a new project arrives where I need to use the T3-Framework then I will try and update the answer. Thank you.

    I cannot make it Solved. Can a moderator please make this post solved. Thank you.

Viewing 15 posts - 16 through 30 (of 65 total)

This topic contains 64 replies, has 7 voices, and was last updated by  Ninja Lead 8 years, 2 months ago.

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