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[digitaldude Friend digitaldudeJoin date: June 2014Posts: 35Downloads:235Uploads:10 Thanks: 7]

#909366

Hello

The front-end of my site is displaying a 404 error (article not found). Following any of the visible links will navigate you to the correct page but then another 404 is displayed. Attempting to navigate by typing the /page into the address bar has the same result.

The back-end is working correctly.

This is the second time we have had this problem in the last week. A full site restoration fixed it the first time but now it has gone down again through no action of our own. I have contacted my host and am waiting for information.

Please will you take a look and offer any advice that you may hav to help us resolve this and to prevent it happening again in future.

Thanks

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#909390

Hi
The super user details you submitted for site does not working .
Kindly check and provide working details so i can take a look on the problem .

[digitaldude Friend digitaldudeJoin date: June 2014Posts: 35Downloads:235Uploads:10 Thanks: 7]

#909418

Hi Pankaj

I’m sorry about that. The user was blocked. Details remain the same as above.

Thanks

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#909444

Hi
I checked your the issue seems to be from the content , did u deleted/unpublished or moved any article or category to a different area (category ) because the error refer the article does not exist that is selected .
As u said it work after restore the site , can u also let me know what step u did and this issue occur . It will help me solve this problem in less time .

[digitaldude Friend digitaldudeJoin date: June 2014Posts: 35Downloads:235Uploads:10 Thanks: 7]

#909644

Hi
I recreated the site from an akeeba backup I had made on the 23rd March. This worked and the site functioned correctly. I then added about 10 new articles and the site still worked correctly.
Yesterday I uploaded one new article with an intro image. It still worked. A few hours later it stopped working. As far as I can see the article was a simple text article without any strange formatting and shouldn’t have impacted the site at all.

Is it possible to identify which article or category is causing the problem?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#909680

Hi
Its hard which article creating this issue .
As u are running on live site , first i suggest you to restore the site and move this site on a subdomain , so i can debug the problem on your subdomain and live site does not effected .

Always take backup of site before any major updates .

[digitaldude Friend digitaldudeJoin date: June 2014Posts: 35Downloads:235Uploads:10 Thanks: 7]

#910648

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#910972

Hi
I tested some the of articles on your site and published them , but i do not found any problem on site . The new articles are published and working fine , It might be some other changes that effected the site .

[digitaldude Friend digitaldudeJoin date: June 2014Posts: 35Downloads:235Uploads:10 Thanks: 7]

#911054

Thank you. I see the changes you made and that it all works.

I will make the same changes on the live site and see if also works.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#911066

Hi
Sure . By the way adding article does not effect as u can see on your test site , You may notice the major changes if you will do in future and after that issue comes .

[digitaldude Friend digitaldudeJoin date: June 2014Posts: 35Downloads:235Uploads:10 Thanks: 7]

#911072

Thanks for your help. I will start adding articles on the live site one by one and see what happens.

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