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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Darren Newton Friend
    #979283

    Hello all

    Due to this failing on my live site i have created a dubplicate site where i can problem solve this (the duplicate site sits in /36 on the main domain

    So i have narrowed down the problem to when the menu modules are published it gives a complete white screen.

    Pankaj Sharma Moderator
    #979323

    Hi
    Template is not yet ready for latest Joomla Joomla3.6.3 ,
    Kindly do not update your live site or restore the site backup if you updated the live site.
    Incompatibility of extensions or template creates such kind of issue .
    I suggest you wait for the official template update and check all other extension are also ready for Jooomla3.6.3 then update the site .
    Always take backup of the site before Joomla update .

    Krzysztof Ulicki Friend
    #980121

    Hello,
    Joomla released new version 3.6.4 with important bug fix. When You plan update Ja Teline 5 and when JA Teline will be compatible with 3.6.4?

    Pankaj Sharma Moderator
    #980149

    Hi
    At present there is no update about TelineV , for the update yes template will be updated , we will notify the update via blog posts . Kindly follow the blog posts for latest nrws and updates.

    Darren Newton Friend
    #982526

    Ello

    its broken with 3.62 (you would have known if you looked)

    when is this scheduled to be compatible?

    John Friend
    #982528

    OK this explains the problems with Ja Teline V and Joomla.

    Big issues here but unable to install back up’s at this point as we are online. It is one template that affects many customers. We can not avoid security updates in Joomla. A release of the update would be expeditious.
    We are on the edge and the jump to PHP7 etc. is enough. Magazines tend to be ahead of smaller templates.

    Thank you

    Pankaj Sharma Moderator
    #982536

    Hi @darren and John
    Kindly open a separate thread and add your site details and issue description on it. So that we can assist you better .

    Darren Newton Friend
    #982968

    Pankaj

    THIS IS MY THREAD, WITH MY ISSUE ON IT!

    Pankaj Sharma Moderator
    #982977

    Darren please send me your site super user details via private reply and screenshot of the problem

Viewing 9 posts - 1 through 9 (of 9 total)

This topic contains 8 replies, has 4 voices, and was last updated by  Pankaj Sharma 8 years, 1 month ago.

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