Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • pdfx Friend
    #151294

    Template Will not install

    Hi all, firstly, i am not a new user of joomla and your templates.
    I have downloaded the new JA Norite theme, as normal I have uploaded the template using the standard method. My joomla websites will not accept the template. The page goes blank white, while uploading. I have then also uploaded the template manually using an FTP and when i select the template and go into edit the settings, there are several errors on the admin including JFolder::files: Path is not a folder?

    Other joomla templates work on this install, is there something wrong with the current download?

    Keep up the great work.

    Paul

    toymaker Friend
    #344574

    Hi Paul,
    Well… the installation works fine on my server. If you like, PM the credentials to your server so i can take a look. I’ll be happy to help you with this.

    Peace,
    Gabriel

    iguinee Friend
    #344588

    Sometimes errors do happen.

    My advice is:

    1- Check that the SIZE of the file you are downloading is equal to the size of the file DOWLOADED.

    2- Make sure you have Deleted all previous installations of the template before installing the fresh one.

    3- If the problem still persist, contact JA via their Ticket Support menu (which is on the top right hand side of this page.)

    Good luck.

    Saguaros Moderator
    #344631

    Dear pdfx!

    My be you installed with a wrong package, you try to download the JA Norite template for Joomla 1.5.x (1.82 MB) package and try to install again
    http://www.joomlart.com/forums/downloads.php?do=cat&id=304
    Good luck

    pdfx Friend
    #344637

    Thanks Guys, What I will do is re install joomla, i was tired last night and it was a fresh joomla install as i was testing.

    All the files were correct and i downloaded the template n its own again seperately.

    Thanks Paul

    pdfx Friend
    #344646

    toymaker just PM you the details, on a fresh joomla install the template is unable to install

    Paul

    toymaker Friend
    #344678

    Ok… already sent you some recommendations but I’ll make them here for documentation purposes 🙂

    Norite is a pretty heavy template and it seems that its installation could be going past some default php server settings.
    I have recommended pdfx (Paul) to check two values inside his server’s php.ini file:
    max_upload_size: usually set to 2MB but it could be set to 1. This would cause the server to install small templates but not big and heavy ones.
    max_execution_time: usually set to 30 seconds. It seems that uploading Norite is taking more than 30 seconds. Changing this setting to 1 minute (60 seconds) would give the server enough time to process the 1.8/1.9 MB template upload and install.

    Oh.. BTW.. remember to restart the httpd service 😉

    Now, lets see if this fixes the problem. 🙂

    Peace,
    Gabriel

    pdfx Friend
    #344815

    Ok thanks for all your help

    I changed the settings in the PHP.ini file to 120 seconds and uploaded a file in my root directory and the admin directory to be safe.
    LINE 232
    max_execution_time = 120 ; Maximum execution time of each script, in seconds
    max_input_time = 120 ; Maximum amount of time each script may spend parsing request data
    memory_limit = 32M ; Maximum amount of memory a script may consume (32MB)

    The Third line one about the file size was not the problem so i never changed it, i was uploading templates that were 2.3mb and installed fine.

    Thanks again Paul!!

    Keep up the good work!!!!!

Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 8 replies, has 4 voices, and was last updated by  pdfx 14 years, 6 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum