Template wont load on install. - JoomlArt

test

Forums Joomla Templates Club JA Focus Template wont load on install.

Viewing 4 posts - 1 through 4 (of 4 total)

Author

Posts
clayman99 Friend

clayman99
Join date:
May 2014
Posts:
74
Downloads:
40
Uploads:
3

Thanks:

4

November 25, 2017 at 1:41 am #1076599

Hi, I recently loaded your latest template FOCUS on one of my servers.

It already has quite a few JoomlaRT’s running on it.

This one i cant get to work thou. Need Help ASAP

clayman99 Friend

clayman99
Join date:
May 2014
Posts:
74
Downloads:
40
Uploads:
3

Thanks:

4

November 26, 2017 at 1:43 am #1076683

24 hours and still no support

Burly Nerd Friend

Burly Nerd
Join date:
November 2017
Posts:
13
Downloads:
30
Uploads:
0

Thanks:

1

Thanked:

1 times in 1 posts

November 26, 2017 at 1:03 pm #1076738

Did you supply them with the administrative login information that they need to go in and take a look at the problem?

For what it’s worth, the JA Focus QuickStart installed and ran fine on my server. Getting some of the modules configured correctly is a different matter.

BN

Pankaj Sharma Moderator

Pankaj Sharma
Join date:
February 2015
Posts:
24589
Downloads:
144
Uploads:
202

Thanks:

127

Thanked:

4196 times in 4019 posts

November 27, 2017 at 1:43 am #1076806

Hi
The issue is from your server.
Kindly ask your hosting provider to enable Multibyte String (mbstring)
Currently, its disable this is why you are facing the issue to run the files.You can check it disabled or enabled from Joomla admin > system > system information > PHP Settings.

Regards
Author

Posts

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 3 replies, has 3 voices, and was last updated by Pankaj Sharma 7 years ago.

We moved to new unified forum. Please post all new support queries in our New Forum