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[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#205980

After my last template update I have 3 big problems:

1) Testimonials:

The quotes disappeared

Slide Show automatic is not working

Click on each photos and nothing happen

2) Editor

For example in Testimonials or Social module if I edit the content using html (code) or just a simple modification using the TYME editor I lose all the code and stop working I have to change the editor to NONE and I can do my changes or recover the old code

3) Database (this happen with all my joomlart templates)

Database connection error (2): Could not connect to MySQL.

How can I fix this fatal error?? My justhost account is perfect, they checked and the said the problem is with joomla or the template//..

Please HELP ME!!!

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#569080

I’m not sure the default Testimonials and Social modules on your site but you can add it by default sample data of JA Sugite template

+ Go to global configuration from backend site and set Default Editor: Editor – None

+ Testimonials script


<div class="ja-testimonial-wrap">
<ul id="ja-testimonial-list">
<li class="col-xs-12 col-sm-2 col-md-1 active"><span><img src="images/joomlart/demo/testimonials/testimonials-1.jpg" alt="Donec ultrices quam at nunc molestie convallis. Donec justo tellus, euismod a ante at, dignissim feugiat nunc." title="Thornton Elias via Twitter" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-2.jpg" alt="Dunked is one of the simplest, easiest, and most versatile portfolio creation tools I’ve ever come across. Responsive, Retina & Ready to go!" title="Stacy Sandford via Twitter" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-3.jpg" alt="Praesent nec lectus eu neque fringilla volutpat. Nulla tristique ullamcorper quam, ut dapibus massa hendrerit ac!" title="Delbert Barney via Twitter" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-4.jpg" alt="Ponec molestie nunc lacus, ut accumsan sem imperdiet eu. Maecenas semper erat vitae elit rutrum!" title="Ern Malakai via facebook" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-5.jpg" alt="Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac turpis egestas!" title="Sterling Irvine via Twitter" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-6.jpg" alt=" Aliquam eget ante massa. Donec eget ligula auctor, dapibus tellus et, pulvinar urna!" title="Carl Fulton via Twitter" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-7.jpg" alt="Donec ultrices quam at nunc molestie convallis. Donec justo tellus, euismod a ante at, dignissim feugiat nunc!" title="Lloyd Willis via facebook" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-8.jpg" alt="Sed nec ipsum at odio suscipit auctor. Cras quis quam dui. Vestibulum at urna condimentum, mattis dolor" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-9.jpg" alt="Morbi in sem quis dui placerat ornare. Pellentesque odio nisi, euismod in, pharetra a, ultricies." title="Mordikai Brenton via Twitter" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-10.jpg" alt="Praesent dapibus, neque id cursus faucibus, tortor neque egestas augue, eu vulputate magna eros eu erat!" title="Ashton Malcom via Twitter" /></span><i class="fa fa-quote-left"></i></li>

<li class="col-xs-12 col-sm-2 col-md-1"><span><img src="images/joomlart/demo/testimonials/testimonials-11.jpg" alt="Aliquam erat volutpat. Nam dui mi, tincidunt quis, accumsan porttitor, facilisis luctus, metus" title="Avetis Garen via Twitter" /></span><i class="fa fa-quote-left"></i></li>
</ul>
</div>


+ Social script


<div class="row">
<div class="col-sm-6 col-xs-12">
<a href="index.php" alt="Welcome to JA May template" ><img src="images/joomlart/logo.png" alt="" /></a>
<ul>
<li><strong>Address:</strong> 123 Main st. Los Angeles, 91316, U.S.A</li>
<li><strong>Phone:</strong> 1.818.555.1212</li>
<li><strong>Email:</strong> info@joomsolutions.com</li>
</ul>
</div>
<div class="col-sm-6 col-xs-12 addthis-wrap">
<!-- AddThis Follow BEGIN -->
<div class="addthis_toolbox addthis_32x32_style addthis_default_style">
<a class="addthis_button_facebook_follow" addthis:userid="joomlart"></a>
<a class="addthis_button_twitter_follow" addthis:userid="joomlart"></a>
<a class="addthis_button_linkedin_follow" addthis:userid="joomlart.com" addthis:usertype="company"></a>
<a class="addthis_button_google_follow" addthis:userid="+joomlart"></a>
</div>
<script type="text/javascript" src="//s7.addthis.com/js/300/addthis_widget.js#pubid=ra-52c4eb2a034cad83"></script>
<!-- AddThis Follow END -->

</div>
</div>


About other problem “Database connection error (2): Could not connect to MySQL.” Which area are you referring to on your site? Things at least look to be running smoothly from what I can see.

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#569791

TESTIMONIAL PROBLEM

Hi thanks for your response but your solution for testimonial is not working, as you can see on my site, everything looks fine, but the testimonials Mouse OVER or click on the images the content of the testimonials do not change…should be automatic change on mouse over but is not working, the code is fine, for some reason the mouse over testimonials slideshow stop working…if you look the Ja sugite Demo you can see how when you go over the pictures the testimonial text change…in my module is not working…

Thanks please I need help here…

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#734873

TESTIMONIAL PROBLEM

Hi thanks for your response but your solution for testimonial is not working, as you can see on my site, everything looks fine, but the testimonials Mouse OVER or click on the images the content of the testimonials do not change…should be automatic change on mouse over but is not working, the code is fine, for some reason the mouse over testimonials slideshow stop working…if you look the Ja sugite Demo you can see how when you go over the pictures the testimonial text change…in my module is not working…

Thanks please I need help here…

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#569792

About the Database connection error (2): Could not connect to MySQL.

it just happende when I was saving the testimonials module…look the screenshoot attached, that happens multiple times anywhere on the site (Administrator and the Front Site)

Any Suggestion?

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1. 

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#734874

About the Database connection error (2): Could not connect to MySQL.

it just happende when I was saving the testimonials module…look the screenshoot attached, that happens multiple times anywhere on the site (Administrator and the Front Site)

Any Suggestion?

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#569794

I cannot check your testimonials module as I am on an iPad this week so I will leave that to the superb Ninja Lead who I am sure will be able to work that element out.

You editor – This is expected behaviour of Joomla I am afraid. The editor can be setup a number of ways. TinyMCE (and most other Editor-Plugins) try to output/save the best possible HTML-code, thats why your HTML gets changed. Go to “Site” => “Global Configuration” => “Text Filters” and set the appropriate filters. You might want to use a custom Blacklist by editing the ‘Filter Tags’- & ‘Filter Attributes’-fields. 🙂

MySQL Error. That is not a template issue. It is an intermittent problem you are facing. I logged on and tried opening and saving a copy of your testimonials module and could not replicate. Normally, you can either connect or not, simple as that. Joomla connects to MySQL at the beginning of a session and uses that connection for operation and all modules. Individual modules do not have their own connections, just the global Joomla one. When a connection becomes intermittent it is almost always a hosting problem, often the setup on the on your hosts side has run out of available connections. There could be other reasons but it is very unlikely that this issue is due to the template. You host should be able to provide a log of what happened when the error occurred and it is only by analysing that you will be able to see what caused the connection error.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#734876

I cannot check your testimonials module as I am on an iPad this week so I will leave that to the superb Ninja Lead who I am sure will be able to work that element out.

You editor – This is expected behaviour of Joomla I am afraid. The editor can be setup a number of ways. TinyMCE (and most other Editor-Plugins) try to output/save the best possible HTML-code, thats why your HTML gets changed. Go to “Site” => “Global Configuration” => “Text Filters” and set the appropriate filters. You might want to use a custom Blacklist by editing the ‘Filter Tags’- & ‘Filter Attributes’-fields. 🙂

MySQL Error. That is not a template issue. It is an intermittent problem you are facing. I logged on and tried opening and saving a copy of your testimonials module and could not replicate. Normally, you can either connect or not, simple as that. Joomla connects to MySQL at the beginning of a session and uses that connection for operation and all modules. Individual modules do not have their own connections, just the global Joomla one. When a connection becomes intermittent it is almost always a hosting problem, often the setup on the on your hosts side has run out of available connections. There could be other reasons but it is very unlikely that this issue is due to the template. You host should be able to provide a log of what happened when the error occurred and it is only by analysing that you will be able to see what caused the connection error.

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#572818

Guao…..Time Tell….I’m waiting for a solution…..any help?

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#572863

<em>@sincromyl 476379 wrote:</em><blockquote>Guao…..Time Tell….I’m waiting for a solution…..any help?</blockquote>

Can you tell me about the problem on your site? Beside that you can give me the screenshot and place to get the bug, I will help you to check it further.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#737897

<em>@sincromyl 476379 wrote:</em><blockquote>Guao…..Time Tell….I’m waiting for a solution…..any help?</blockquote>

Can you tell me about the problem on your site? Beside that you can give me the screenshot and place to get the bug, I will help you to check it further.

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#575098

Hi thanks for your answer, the Testimonial Module is not working, when you click or do mouseover on any testimonials does not change the testimonial info (like the template demo)…

What is going in on? can you help me?

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Attachments:

1. 

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#641442

Hi thanks for your answer, the Testimonial Module is not working, when you click or do mouseover on any testimonials does not change the testimonial info (like the template demo)…

What is going in on? can you help me?

[Sincromyl Friend SincromylJoin date: April 2014Posts: 37Downloads:24Uploads:11]

#740104

Hi thanks for your answer, the Testimonial Module is not working, when you click or do mouseover on any testimonials does not change the testimonial info (like the template demo)…

What is going in on? can you help me?

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#575174

I found the problem on your site, there was conflict of jQuery lib version in t3 framework and I rollback T3 framework back to version 2.4.1 and the problem is resolved.

and I have raised this of T3 framework V 2.4.8 to the dev team here and they will fix and release it next version.

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Attachments:

1. 

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