Joomla Templates Club 406,261 posts

[Blaine Friend BlaineJoin date: August 2007Posts: 1443Downloads:0Uploads:25 Thanks: 98 Thanked: 177 times in 154 posts]

#421768

Hi Franckyky!
Have you been sure to clear the site cache as well as the browser cache?
Thanks!

1 user says Thank You to Blaine for this useful post

1. franckyky

[franckyky Friend franckykyJoin date: December 2008Posts: 66Downloads:15Uploads:8 Thanks: 43]

#421769

Hi blaine,

All caches have been cleaned : Joomla, Jat3 and IE.
Meanwhile, the website seem ok with IE7 …. but not IE8 and IE9 >:(

[Blaine Friend BlaineJoin date: August 2007Posts: 1443Downloads:0Uploads:25 Thanks: 98 Thanked: 177 times in 154 posts]

#421798

Hi Franckyky!
We will need to find some good CSS for the IE9.
Do you have a ticket on file? Is someone working with you on this yet? Please provide a ticket number to me if you wish for me to handle it.
If not, please submit a ticket and I will try to catch it and get this resolved. please be sure to provide admin access and FTP access in the ticket so I can get into your files.
Thanks!

1 user says Thank You to Blaine for this useful post

1. franckyky

[franckyky Friend franckykyJoin date: December 2008Posts: 66Downloads:15Uploads:8 Thanks: 43]

#421828

Hi Blaine,

I’ve already opened a ticket for this problem :

Ticket ID: NTC-875-27996
Department: Technical – JATC
Type: Issue
Status: Replied
Priority: Low

without good result at this time … :((

Thank you very much for your help !

[Blaine Friend BlaineJoin date: August 2007Posts: 1443Downloads:0Uploads:25 Thanks: 98 Thanked: 177 times in 154 posts]

#421913

Hi Franckyky!
It looks like Troy is working with you I this ticket, so I will let him handle this.
Thanks!

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#421945

We’ve been corresponding actively in the ticket system and I will continue to do so there.. our last conversation was Posted on: 26 October 2011 05:25 PM

[Blaine Friend BlaineJoin date: August 2007Posts: 1443Downloads:0Uploads:25 Thanks: 98 Thanked: 177 times in 154 posts]

#421954

Hi n6rej!
Yes, I saw the correspondence was recent and that is why I feel the client is best in your capable hands!

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