Joomla Templates Club 406,261 posts

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#841507

Hi please send us working FTP or Cpanel details we will try to upload Akeeba backup file on your server .
Provide below details :
FTP Host :
FTP username :
Password :
Cpanel url :
Username :
Password :

Kindly try the credentials at your end before sending to us .

Also check the akeeba component in Administrator folder , i taken a backup on your site when thememagic issue is solved .

[upweb Friend upwebJoin date: November 2015Posts: 142Downloads:6Uploads:5 Thanks: 2]

#841952

Hi Pankaj,

I confirm the issue was an extension – for the benefit of everyone: ThemeMagic Preview does not seem to work in conjunction with JFBConnect of SourceCoast.

For the back-ups I am going to give you new details in the next message.

thank you

[upweb Friend upwebJoin date: November 2015Posts: 142Downloads:6Uploads:5 Thanks: 2]

#841974

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#842628

HI
I uploaded your full site Akeeba backup in the provided FTP folder .

[upweb Friend upwebJoin date: November 2015Posts: 142Downloads:6Uploads:5 Thanks: 2]

#842881

Hi,

thank you, you can now delete the files.
I’d say we can close this thread as SOLVED.

Best regards

[Author]

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