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kayz Friend
kayz
- Join date:
- October 2009
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November 18, 2012 at 3:12 am #182354Hi i have been trying to download this template but it does not work?
I have tried logging on and off – still no hope.
I really need to start working on a website, please fix.
November 18, 2012 at 3:47 am #473243Same here, looks like a server issue. Error message saying webpage not available. Looks like a great template, so interested to have a closer look. Hopefully it will get resolved after the weekend.
November 18, 2012 at 5:03 am #473244Same. I’m trying to download my first template & thought I was doing something wrong.
November 18, 2012 at 8:47 pm #473306I too have this problem. This appears to be a problem with the entire site as no one can download templates.
Tech-xml FriendTech-xml
- Join date:
- October 2010
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- 765
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- 5 times in 2 posts
November 18, 2012 at 8:55 pm #473309I’m having the same problem
November 18, 2012 at 8:55 pm #473310Any clue how can I get a money back? When I click on the money back link it simply redirects me to the dowloads site….
Tech-xml FriendTech-xml
- Join date:
- October 2010
- Posts:
- 765
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- Thanked:
- 5 times in 2 posts
November 18, 2012 at 9:08 pm #473314I am also frustrated with the service. And think seriously redeem my money back. I signed a few days. I had to post several times in search of a solution, return the support is super slow. After I used the ticket system which also did not solve.
November 18, 2012 at 9:17 pm #473315I have been using their templates for quite some time… recently bought JA Wall which is awesome.. Did not have any issues with downloads untill I bought the 1-year Joomla subscription.. and now I’m really suprised when I see that people are not able to download the stuff they paid for…
writeonwoman Friendwriteonwoman
- Join date:
- June 2006
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November 18, 2012 at 9:23 pm #473316Also trying to download … what’s going on? Please at least give us a response.
Tech-xml FriendTech-xml
- Join date:
- October 2010
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- Thanked:
- 5 times in 2 posts
November 18, 2012 at 9:34 pm #473318We’re being ignored …
So I bought a subscription to download the template JA Brisk. I have a big project to run on it. To my surprise I ended up finding many bugs. And when I ask something on the forum simply no answers.
November 18, 2012 at 10:22 pm #473322Same problem here. Tried with different computers, different browsers. There must be a server issue. I have a 3 month membership and yet could not download anything
November 19, 2012 at 12:17 am #473330This appears to be a problem with the entire site. I know this is frustrating, but I would encourage you to keep your subscription. When the downloads to work, Joomlart has some of the best templates.
November 20, 2012 at 6:44 am #473558Frustrating I know !!! but downloads seem to be working again.
Ninja Lead ModeratorNinja Lead
- Join date:
- November 2014
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November 20, 2012 at 6:54 am #473559Hello guys,
We apologize for the inconveniences of the download failure problem may have cause. We have recently experieneced downtime due to server hardware failure and everything is back up and active again. Annoucement for such can be found @ http://www.joomlart.com/forums/topic/ja-server-outage/
Again we’re sorry for the failure, please go on with download. This is unexpected from our side as well. We hope you understand!
Regards.
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AuthorPosts
This topic contains 14 replies, has 9 voices, and was last updated by Ninja Lead 11 years, 11 months ago.
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