Joomla Extensions Club 20,483 posts

[dmbss Friend dmbssJoin date: August 2016Posts: 12Downloads:11Uploads:0]

#1014865

Times out (500 error) whenever I try to save a filter or initiate an index. Also, I am unable to see any results publicly… The sorting option is there… But no K2 items or HikaShop products.

[Mr.Cat Moderator Mr.CatJoin date: December 2016Posts: 270Downloads:24Uploads:69 Thanks: 58 Thanked: 53 times in 50 posts]

#1014891

Hi @dmbss,

Could you provide me the site access information in private reply?

I’ll check that for you.

Regards

Wisdom is not a product of schooling but of the lifelong attempt to acquire it.

[dmbss Friend dmbssJoin date: August 2016Posts: 12Downloads:11Uploads:0]

#1015189

This reply has been marked as private.

[Mr.Cat Moderator Mr.CatJoin date: December 2016Posts: 270Downloads:24Uploads:69 Thanks: 58 Thanked: 53 times in 50 posts]

#1015548

Hi @dmbss,

Look like your site has so many items that make ja megafilter can’t work.

We’re working to solve this problem.

Please stay tuned.

Wisdom is not a product of schooling but of the lifelong attempt to acquire it.

[dmbss Friend dmbssJoin date: August 2016Posts: 12Downloads:11Uploads:0]

#1015776

This reply has been marked as private.

[Mr.Cat Moderator Mr.CatJoin date: December 2016Posts: 270Downloads:24Uploads:69 Thanks: 58 Thanked: 53 times in 50 posts]

#1015839

Hi @dmbss,

It’s possible to index certain fields.

Just find out the id of custom fields that you want to index.(You can see it in /administrator/index.php?option=com_k2&view=extrafields)

Go to file /plugins/jamegafilter/k2/helper.php and replace line 95 with this code

if (in_array($ef->id, array( 21,22 ))) {

Look at the code, you’ll see "21,22". Replace them with your custom filed ids.

P.S: Because of large number of your products, the megafilter indexing function use too much memory of php, and cause error. In your case, i suggest to limit products of each k2 category to 3000, and hikashop to 1000. Ja megafilter will work fine on your site.

Regards.

Wisdom is not a product of schooling but of the lifelong attempt to acquire it.

[dmbss Friend dmbssJoin date: August 2016Posts: 12Downloads:11Uploads:0]

#1041891

This reply has been marked as private.

[Mr.Cat Moderator Mr.CatJoin date: December 2016Posts: 270Downloads:24Uploads:69 Thanks: 58 Thanked: 53 times in 50 posts]

#1041910

dmbss wrote:

I have categorized my hika items considerably and I am still having the same issue… Is there anything else I can do?

Please, limit number item of hika category less than 1000.

Wisdom is not a product of schooling but of the lifelong attempt to acquire it.

[dmbss Friend dmbssJoin date: August 2016Posts: 12Downloads:11Uploads:0]

#1042138

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[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#1042230

@dmbss Please check our Refund Policy page at https://www.joomlart.com/joomlart/refunds to see if you are eligible for refund. If you are, you can submit the refund request there.

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