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tempusserbia;47715Just compare dates from this thread and thread in which I am thanking Menalto. As being smart person you will see that this thread was first one. And, one bird is not a flock.
1. Can you please, show me full PSD layout for templates?
2. Keywords in this sentence are: usually and temporary. Think about that.
(little bit of clarification: Can I go to mechanic to fix my brakes and expect from him to fix them temporarily, so they will work until next corner, or can I go to mechanic and expect that someone will solve my breaks problem in a way to him). [/quote]
So if this was your first thread, you were off and complaining even before you gave anyone a chance to answer your previous thread. See where I’m going here?
1. No I can’t but Ja does provide PSd’s for the key elements that need to be edited. Not even rockettheme provides full source files.
2. Comparing php code to a car is like comparing apples to oranges. A mechanic knows what parts need to be changed as soon as he sees the damage. When writing php and css code, you have no way of knowing how it will render in all server and browser enviroments. There will almost always be bugs in the first release. Hence version 1.0, 1.1, 1.2 etc. Even Joomla had to go through 3 release candidates before it was considered stable.Why show us the single post? was there more to that thread that you don’t want us to see?
tempusserbia;47715
Quote:
Originally Posted by instantinlaw
That is not a fair statement. I have been around here for some time now and I have seen first hand Hung’s efforts at increasing the level of support.
1. He has hired more forum moderators to help deal with the major problems (not custom modification requests).
2. He is quite active in the forums and answers many posts in person, especially the major ones.
3. Ja offers a product. It is up to you to modify it if that is what you want. If you ask for help in the forum with a customization it is not unreasonable for a programmer to ask for money in return.See #3 above.
1. Can you please tell me which moderator is getting from JA money for providing support?
2. Quantity is not same thing as Quality, as efficiency and effectiveness
3. Depending what are you trying to customize.[/quote]
1. you can look for yourself. http://www.joomlart.com/forums/showgroups.php
There are a lot more staff members than there used to be, and I can see most of them answering threads all the time.
2. When Hung answers a thread it is usually one that deals with a major bug and he then gets his staff right on it. In most cases he has an updated template within a day or two.
3. Asking for a custom banner code is not a request that has anything to do with getting your layout to look like the demo, and is in fact a customization project that should have been posted in another forum area.tempusserbia;47715I am not forcing JA to release 2 templates per month.
[/quote]
No, but I’ll bet it was one of the reasons you signed up, wasn’t it?tempusserbia;47715Which support?! Just look threads about lack of support here my friend.
I hate to say this, but the only threads complaining about the lack of support here are from others like you who expect Ja to not only provide the template, but to customize your site for you as well.
I feel sorry for you, as you do not, obviously, understand basic principles of provider (supplier) – customer relationship, management and customers loyalty.
Wrong, I do understand these things, and like I said before so does Hung. He has made many positive changes here in the way of support and I for one will re-up my membership when it is due. Unfortunatly you can’t please 100% of the people 100% of the time and I guess you fall into the can’t please most of the time category.
Quote:
Originally Posted by instantinlaw
So to sum all of this up, instead of complaining for no good reason, why don’t you dive into the code for your customization and learn how to do it. Then come back here and help out some of the people here that want customizations done for free.As I am understanding you well, nobody will need support from JA, cause, everything which is not on demo page is some sort of customization.
More narrow thinking on your part. You are free to ask for support for your customization, and if a member decides to help you out thats great. But, to expect answers to your customization is not fair. Nowhere on this site does JA guarantee free customization to thier templates, but they do offer a forum to request customizatons. I suggest you use it instead of just complaining.
I will not try again to clarify my statements, as I have told everyone: It’s SUBJECTIVE, so take it as you will, do not try to convince me to something else, cause for that, you will need much more than words.
Much more than words? You mean do it for you don’t you?
If you spent as much time researching how to acomplish your customization as you do complaining about how nobody will do it for you, you would have already gotten it done. Chew that one over for a while.
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