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[joomboom Friend joomboomJoin date: November 2007Posts: 144Downloads:8Uploads:6 Thanks: 13 Thanked: 2 times in 1 posts]

#152872

Hi all,

Just wanted to provide a resolution for a problem that has been very hard to resolve for me until I found this on Joomla.org forums:

If your users forget their passwords and try to reset them, they might be getting an “invalid token” message because most templates are missing vital piece of info under template_name/html/com_user/reset/confirm.php that has been included and described here:

http://docs.joomla.org/Confirm_password_in_1.5.16

Just add this code per the description in the link and you should be all set – it worked for me!

<tr> <td height=”40″>
<label for=”username” class=”hasTip” title=”<?php echo JText::_(‘RESET_PASSWORD_USERNAME_TIP_TITLE’); ?>::<?php echo JText::_(‘RESET_PASSWORD_USERNAME_TIP_TEXT’); ?>”><?php echo JText::_(‘User Name’); ?>:</label>
</td><td> <input id=”username” name=”username” type=”text” class=”required” size=”36″ />
</td></tr>

P.S. Maybe Joomlart might want to add the above to their templates. Thanks

[sandstorm871 Friend sandstorm871Join date: November 2009Posts: 55Downloads:10Uploads:3 Thanks: 2]

#360334

Can JA, please address this, just noticed it in Zeolite II and a couple of other templates. All using latest version.

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#360418

The confirm.php layout is overridden by template and not update when joomla update it. The easiest way to fix the problem is remove that layout from template.

[sandstorm871 Friend sandstorm871Join date: November 2009Posts: 55Downloads:10Uploads:3 Thanks: 2]

#360451

Great Avatar Khanh le – LOL!:laugh:

So I can just delete the confirm.php file from the template folders??

If this is the cas why does JA add in this layout, if it obviously doesnt work?

[Khanh Le Moderator Khanh LeJoin date: November 2013Posts: 1884Downloads:41Uploads:31 Thanks: 44 Thanked: 203 times in 131 posts]

#360460

It was added and worked at that time. Now joomla updated and that file was not. We will update our package to remove such files.

[stuarta60 Friend stuarta60Join date: February 2010Posts: 78Downloads:0Uploads:8 Thanks: 26 Thanked: 7 times in 1 posts]

#360925

Hello,

Just FYI if the template uses T3 framework the filepath to edit the confirm.php file is;

/plugins/system/jat3/base-themes/default/html/com_user/reset

🙂

[Sami Mattila Friend Sami MattilaJoin date: September 2014Posts: 36Downloads:0Uploads:4 Thanks: 2 Thanked: 1 times in 1 posts]

#364837

Hi,

I have deleted the file from the
/plugins/system/jat3/base-themes/default/html/com_user/reset

but no change in the problem. Still giving Token error message when trying to reset password.

How can this be corrected?

Amy

[joomboom Friend joomboomJoin date: November 2007Posts: 144Downloads:8Uploads:6 Thanks: 13 Thanked: 2 times in 1 posts]

#364860

I wouldn’t delete anything – just follow the Joomla recommendation – I listed in the top thread with a details description. It works. Clean your cache and test. You shouldn’t have any issues:)

[Sami Mattila Friend Sami MattilaJoin date: September 2014Posts: 36Downloads:0Uploads:4 Thanks: 2 Thanked: 1 times in 1 posts]

#365101

Hi,

I have that part added in the pluging in: /plugins/system/jat3/base-themes/default/html/com_user/reset
Still token invalid error comes.

The comfirm.php looks now like this:

<?php

defined(‘_JEXEC’) or die(‘Restricted access’);

?>

<h1 class=”componentheading”>

<?php echo JText::_(‘Confirm your Account’); ?>

</h1>

<form action=”<?php echo JRoute::_( ‘index.php?option=com_user&task=confirmreset’ ); ?>” method=”post” class=”josForm form-validate”>

<table cellpadding=”0″ cellspacing=”0″ border=”0″ width=”100%” class=”contentpane”>

<tr>

<td colspan=”2″ height=”40″>

<p><?php echo JText::_(‘RESET_PASSWORD_CONFIRM_DESCRIPTION’); ?></p>

</td>

</tr>

<tr>

<td height=”40″>

<label for=”username” class=”hasTip” title=”<?php echo JText::_(‘RESET_PASSWORD_USERNAME_TIP_TITLE’); ?>::<?php echo JText::_(‘RESET_PASSWORD_USERNAME_TIP_TEXT’); ?>”><?php echo JText::_(‘User Name’); ?>:</label>

</td>

<td>

<input id=”username” name=”username” type=”text” class=”required” size=”36″ />

</td>

</tr>

<tr>

<td height=”40″>

<label for=”token” class=”hasTip” title=”<?php echo JText::_(‘RESET_PASSWORD_TOKEN_TIP_TITLE’); ?>::<?php echo JText::_(‘RESET_PASSWORD_TOKEN_TIP_TEXT’); ?>”><?php echo JText::_(‘Token’); ?>:</label>

</td>

<td>

<input id=”token” name=”token” type=”text” class=”required” size=”36″ />

</td>

</tr>

</table>

<button type=”submit” class=”validate”><?php echo JText::_(‘Submit’); ?></button>

<?php echo JHTML::_( ‘form.token’ ); ?>

</form>

So what is still wrong? I don’t do coding so I don’t do. Any ideas?

Amy

[2hmg Friend 2hmgJoin date: September 2010Posts: 13Downloads:0Uploads:8 Thanks: 3 Thanked: 6 times in 1 posts]

#365803

<em>@icinfo 206384 wrote:</em><blockquote>Hi,

I have that part added in the pluging in: /plugins/system/jat3/base-themes/default/html/com_user/reset
Still token invalid error comes.

So what is still wrong? I don’t do coding so I don’t do. Any ideas?

Amy</blockquote>

@icinfo,

Hi Amy,

I Have used this and that works like a charm..

/plugins/system/jat3/base-themes/default/html/com_user/reset/confirm.php

<?php

defined('_JEXEC') or die('Restricted access');
?>

<h1 class="componentheading">
<?php echo JText::_('Confirm your Account'); ?>
</h1>

<form action="<?php echo JRoute::_( 'index.php?option=com_user&task=confirmreset' ); ?>" method="post" class="josForm form-validate">
<table cellpadding="0" cellspacing="0" border="0" width="100%" class="contentpane">
<tr>
<td colspan="2" height="40">
<p><?php echo JText::_('RESET_PASSWORD_CONFIRM_DESCRIPTION'); ?></p>
</td>
</tr>
<tr>
<td height="40">
<label for="username" class="hasTip" title="<?php echo JText::_('RESET_PASSWORD_USERNAME_TIP_TITLE'); ?>::<?php echo JText::_('RESET_PASSWORD_USERNAME_TIP_TEXT'); ?>"><?php echo JText::_('User Name'); ?>:</label>
</td>
<td>
<input id="username" name="username" type="text" class="required" size="36" />
</td>
</tr>

<tr>
<td height="40">
<label for="token" class="hasTip" title="<?php echo JText::_('RESET_PASSWORD_TOKEN_TIP_TITLE'); ?>::<?php echo JText::_('RESET_PASSWORD_TOKEN_TIP_TEXT'); ?>"><?php echo JText::_('Token'); ?>:</label>
</td>
<td>
<input id="token" name="token" type="text" class="required" size="36" />
</td>
</tr>
</table>

<button type="submit" class="validate"><?php echo JText::_('Submit'); ?></button>
<?php echo JHTML::_( 'form.token' ); ?>
</form>

Regards,
Martin

4 users say Thank You to 2hmg for this useful post

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[Sami Mattila Friend Sami MattilaJoin date: September 2014Posts: 36Downloads:0Uploads:4 Thanks: 2 Thanked: 1 times in 1 posts]

#365960

Hi,

it was the same I had earlier but just incase something was wrong with it I updated the file anyway. Still the same problem:

Message

* Your password reset confirmation failed because the token was invalid..

Amy

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#366672

Hello all!

Please follow the guide in here to resolve the issue

http://www.joomlart.com/forums/topic/fix-invalid-token-while-reseting-password/

[mongela Friend mongelaJoin date: December 2010Posts: 17Downloads:0Uploads:2 Thanks: 6]

#371531

<em>@tienhc 208416 wrote:</em><blockquote>Hello all!

Please follow the guide in here to resolve the issue

http://www.joomlart.com/forums/topic/fix-invalid-token-while-reseting-password/</blockquote>

We’re having this issue and have changed the code in reset.php with no change.

[mongela Friend mongelaJoin date: December 2010Posts: 17Downloads:0Uploads:2 Thanks: 6]

#371533

<em>@2hmg 207327 wrote:</em><blockquote>@icinfo,

Hi Amy,

I Have used this and that works like a charm..

/plugins/system/jat3/base-themes/default/html/com_user/reset/confirm.php

<?php

defined('_JEXEC') or die('Restricted access');
?>

<h1 class="componentheading">
<?php echo JText::_('Confirm your Account'); ?>
</h1>

<form action="<?php echo JRoute::_( 'index.php?option=com_user&task=confirmreset' ); ?>" method="post" class="josForm form-validate">
<table cellpadding="0" cellspacing="0" border="0" width="100%" class="contentpane">
<tr>
<td colspan="2" height="40">
<p><?php echo JText::_('RESET_PASSWORD_CONFIRM_DESCRIPTION'); ?></p>
</td>
</tr>
<tr>
<td height="40">
<label for="username" class="hasTip" title="<?php echo JText::_('RESET_PASSWORD_USERNAME_TIP_TITLE'); ?>::<?php echo JText::_('RESET_PASSWORD_USERNAME_TIP_TEXT'); ?>"><?php echo JText::_('User Name'); ?>:</label>
</td>
<td>
<input id="username" name="username" type="text" class="required" size="36" />
</td>
</tr>

<tr>
<td height="40">
<label for="token" class="hasTip" title="<?php echo JText::_('RESET_PASSWORD_TOKEN_TIP_TITLE'); ?>::<?php echo JText::_('RESET_PASSWORD_TOKEN_TIP_TEXT'); ?>"><?php echo JText::_('Token'); ?>:</label>
</td>
<td>
<input id="token" name="token" type="text" class="required" size="36" />
</td>
</tr>
</table>

<button type="submit" class="validate"><?php echo JText::_('Submit'); ?></button>
<?php echo JHTML::_( 'form.token' ); ?>
</form>

Regards,
Martin</blockquote>

Thanks Martin!

We have a subscription site using Teline III v2 and was tearing my hair out on this one. Thought maybe OSE Membership Control was causing issues, but following the specific path (/plugins/system/jat3/base-themes/default/html/com_user/reset) and pasting in this code did the trick!

[smitheringale Friend smitheringaleJoin date: December 2009Posts: 236Downloads:0Uploads:0 Thanks: 63 Thanked: 44 times in 18 posts]

#371534

I haven’t read through this thread but I think this helped me solve that problem on ja_portfolio: –

password reset issue in ja_portfolio

In this case you can go to the file of
pluginssystemjat3base-themesdefaulthtmlcom_userresetconfirm.php

————————————–
replace this block of code
————————————–

<tr>
<td height=”40″>
<label for=”token” class=”hasTip” title=”<?php echo JText::_(‘RESET_PASSWORD_TOKEN_TIP_TITLE’); ?>::<?php echo JText::_(‘RESET_PASSWORD_TOKEN_TIP_TEXT’); ?>”><?php echo JText::_(‘Token’); ?>:</label>
</td>
<td>
<input id=”token” name=”token” type=”text” class=”required” size=”36″ />
</td>
</tr>

————————————–
with this block of code
————————————–

<tr>
<td height=”40″>
<label for=”username” class=”hasTip” title=”<?php echo JText::_(‘RESET_PASSWORD_USERNAME_TIP_TITLE’); ?>::<?php echo JText::_(‘RESET_PASSWORD_USERNAME_TIP_TEXT’); ?>”><?php echo JText::_(‘User Name’); ?>:</label>
</td>
<td>
<input id=”username” name=”username” type=”text” class=”required” size=”36″ />
</td>
</tr>
<tr>
<td height=”40″>
<label for=”token” class=”hasTip” title=”<?php echo JText::_(‘RESET_PASSWORD_TOKEN_TIP_TITLE’); ?>::<?php echo JText::_(‘RESET_PASSWORD_TOKEN_TIP_TEXT’); ?>”><?php echo JText::_(‘Token’); ?>:</label>
</td>
<td>
<input id=”token” name=”token” type=”text” class=”required” size=”36″ />
</td>
</tr>

<em>@mongela 214587 wrote:</em><blockquote>We’re having this issue and have changed the code in reset.php with no change.</blockquote>

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