Joomla Templates Club 406,261 posts

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#156615

As seen in the attached image I am always geeting the Error when ever I save Global settings in the JA Tellline III V2 template. I want to assign deepeblue theme.

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Attachments:

1. Doc2.doc

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#363882

Can some body help…..!

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#364104

Hi Asifak,

I have checked and could not see the issue as mentioned.

Please give me more info on the changes you have done in global setting for further check.

Thanks

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#364270

Well! it is happening to me, you can see in the image.
For example, if I change the Menu pages for the DeepBlue theme in the ‘Global’ tab of the Template section, then error will happen. In fact, yo make any changes in the Global tab, error will come.

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#364280

Could you attach your screenshot as a jpeg as I do not have word on this machine.

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#364402

I changed the settings for the Deepblue theme under the ‘GLobal ‘ tab, and then tried to ‘APPLY’ it, you can see error occured
You make any change n the Global tab, error will occur. However, no error will occur on any other tabs like ‘Profiles’ or ‘Theme’ or ‘Layouts’ etc.

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Attachments:

1. 

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#364430

Dear asifak!

Can you please provide me the FTP account via your ticket, Our developer will check and resolve your issue

Thanks

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#364492

FTP account of which folder…??

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#364495

The root of wherever your joomla install resides. Send the details to tienhc via PM.

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#364571

I have sent the FTP details to tienhc.
PLease provide details of what modifications have been made for my future refrence; so that in case I have to install joomla or Tellinne III V2 again.

Thanks!

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#364617

<em>@asifak 205727 wrote:</em><blockquote>I have sent the FTP details to tienhc.
PLease provide details of what modifications have been made for my future refrence; so that in case I have to install joomla or Tellinne III V2 again.

Thanks!</blockquote>

Please check again : i could not access your site, it required the IIS authorization, and please provide me the administrator account too

I m waiting for your information.

Thanks

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#367154

where is Joomlart for support….!
we are spending so much time in fixing problems…..!

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#367224

<em>@tienhc 205778 wrote:</em><blockquote>Please check again : i could not access your site, it required the IIS authorization, and please provide me the administrator account too

I m waiting for your information.

Thanks</blockquote>

As I had requested you, Please provide me

1) Administrator account
2) FTP account ( you gave me a ftp account, i could not access )
3) Account Authorization ( when i type the link, the alert window appears requiring the Authorization )

Thanks

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#367281

@asifak: <blockquote>
As seen in the attached image I am always geeting the Error when ever I save Global settings in the JA Tellline III V2 template. I want to assign deepeblue theme.
</blockquote>
1) Please disable the FTP mode in the Global Setting / the Server Tabs.
2) you have to access the administrator in the english language
3) you set permission 777 for :
a) templates/ja_telineiii/params.ini
b) all files inside templatesja_socialcoreetcprofiles

Pls try again

1 user says Thank You to Saguaros for this useful post

1. asifak

[asifak Friend asifakJoin date: November 2010Posts: 172Downloads:1Uploads:19 Thanks: 46 Thanked: 2 times in 1 posts]

#367366

please check your private message, I have sent the details…

Please note:

FTP mode in Global settings is disabaled.
I am using English language
regarding changing permissions to 777, changing permissions option is not available on my domain hosting… but I checked these files have 777 permissions..(giving 777 is also dangerous)

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