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[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#866598

I have recently updated my Teline III v2 site to 3.4.8 from 2.5.27. However, now the top dropdown menu no longer "drops down".

Can you please take a look for me? Thank you very much.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#867428

Hi,

After finishing to upgrade Teline III v2 site to 3.4.8 on your site, you must check and upgrade T3v2 framework on your site to 2.7.2 from JA Extensions Manager (JAEM) and configure it as my screenshot

Once done, remember to clear cache from admin area.

Let me know if it helps

Regards

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[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#868161

I installed JA Extensions Manager.

1. There was no T3v2 in the list. There was only a "JA T3 Framework 2.6.0". Is this the correct one to update?
2. When I clicked update, it said "Sorry, no version uploaded in Repository". How do I find the update file?

Thanks.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#869433

1 – Yes, I mean that JA T3 framework

2 – By default, JAEM is set with ‘Local Update service, kindly check in Service Manager and change to JoomlArt Update services. Also add your membership JoomlArt authentication info as screenshot below and initiate to update again. (REMEMBER to backup everything first).

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1 user says Thank You to Ninja Lead for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#888794

After updating T3 to 2.7.2, and Teline III to 2.5.3, the top menu is able to drop down on Joomla 3.4.8.

However, as soon as we left click on the username or password box on the member menu, the menu immediately hides back up before we can type anything. As a result, there is no way to log in.

This problem occurs on Chrome but not Firefox. It also fails on safari on mobile.

Please fix this issue as soon as possible, as our users are not able to log in. Thank you very much.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#889483

Hi,

In this case, I need to check the problem directly on your site. You can send me the URL of your site and admin login backend of your site via your reply and set as private reply.

Regards

1 user says Thank You to Ninja Lead for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#889489

This reply has been marked as private.

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#889911

Ninja,

I uninstalled Akeeba Tools just now, in case you are not able to log in.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#890044

@ceeyee: I need FTP account to check this bug directly on your site, please send me via your reply and set as private reply.

1 user says Thank You to Ninja Lead for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#890047

This reply has been marked as private.

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#890747

The problem on your site is fixed with the solution below

Open templates/ja_teline_iii/js/menu/topmega.js file

find and change

var container = $('ja-wrapper');
if (!container) container = document.body;
container.addEvent ('click',function (e) {
    this.itemHideOthers(null);
}.bind(this));

to

//      var container = $('ja-wrapper');
//      if (!container) container = document.body;
//      container.addEvent ('click',function (e) {
//          this.itemHideOthers(null);
//      }.bind(this));

Let me know if it helps

1 user says Thank You to Ninja Lead for this useful post

1. ceeyee

[ceeyee Friend ceeyeeJoin date: July 2011Posts: 231Downloads:3Uploads:15 Thanks: 112 Thanked: 1 times in 1 posts]

#891530

Thank you very much.

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