Joomla Templates Club 406,261 posts

[emerich Friend emerichJoin date: August 2008Posts: 53Downloads:10Uploads:3 Thanks: 16 Thanked: 1 times in 1 posts]

#162036

Hi Joomlart,
may i ask you if you still provide QUALITY support for your members, especially developers or any other pay membership?

Im asking it, because its 6 days from posting the ticket about problem with front – end translation in this template for Joomla 1.6. This translation working perfect in admin zone, but front end of template isnt translated to any language what i try (german, slovak, czech, polish).

Im using quickstart without any hacks or anything, i tried use this quickstart at my localhost and get same error, instalation of any language is ok, no errors, admin zone after changing the language working without any problem, changing of front end simply doesnt working.

I will be gratefull for any your respond, my ticket is simply ignored as i see, thats a reason why i writing this post here. Im using your templates as best for my customers, and now im trying your 1.6 templates, but without any support, you shoud not provide this templates for us, because its useless…:(:(:(

Thanks for any answer…

Imo

[emerich Friend emerichJoin date: August 2008Posts: 53Downloads:10Uploads:3 Thanks: 16 Thanked: 1 times in 1 posts]

#383768

No answer, nothing? Its more than week and nobody respond from Joomlart? Is it so hard to wrote few words? I cant believe this…..:((>:(:((>:(

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#383795

Dear emerich,

First of all we want to apologize for the inconvenience this may cause you. Actually we have already had the response back to you but because of some reason the message was not sent. I have resent it, please check:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/68253

[emerich Friend emerichJoin date: August 2008Posts: 53Downloads:10Uploads:3 Thanks: 16 Thanked: 1 times in 1 posts]

#383858

Dear Joomlart,
i fixed the problem without your help, but i appriciate your trying to help me after more than 8 days. For everybody, who has a problem with language switch with 1.6 templates from Joomlart, please upgrade this quickstarts to 1.6.1 because Joomlart didnt it.
Dear Joomlart, please for future, can you make your quickstarts always actual for recent versions of Joomla (Drupal, Magento), it will be much more easier, than wait week or more for respond, even the problem was so stupid (and i apologize for obtaining with it)…

Best regards,
Imo

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#383881

dear Imo,

All our templates are updated for J 1.6.1 awaiting testing. J 1.6.2 is coming out on april 7, so by the time we roll out J 1.6.1 updated templates J 1.6.2 would be here. Since, J 1.6.1 is a major release, we can not blindly update all the quickstarts.

For few things it takes time. yes, about the reply time to your query, its a shame for such delays.

Regards

Arvind

[emerich Friend emerichJoin date: August 2008Posts: 53Downloads:10Uploads:3 Thanks: 16 Thanked: 1 times in 1 posts]

#384128

Dear drarvindc,
thanks for your reply and thanks for explaining the situation….

Imo

[storkinn Friend storkinnJoin date: July 2010Posts: 29Downloads:0Uploads:4]

#392201

Dear emerich;
Please help me. Because there isn’t support from Joomlart. How did you fix the multilingual problem with JA Business? does the your website work mutlilingual with JA Business?
Thanks..

[Author]

Posts