Joomla Templates Club 406,261 posts

[jamesac Friend jamesacJoin date: July 2006Posts: 40Downloads:0Uploads:1]

#116995

I am having an issue where the JA Altair template transmenu only works on certain pages. The drop-down menus only work on a few pages.

The site is http://cowles.us/giannasphotography/

– The only menu that has drop-downs is “Packages & Prices”
– On the “Home” page, the drop-down does not work
– It does work if you are in the “Gallery”
– It works after you click on “Packages & Prices”
– It does not work if you are at the Category Content level under “Packages & Prices”
– It does not work if you are on the “Contact” page.

Any help would be appreciated as this is a potential new customer for JoomlArt.

[jamesac Friend jamesacJoin date: July 2006Posts: 40Downloads:0Uploads:1]

#210153

I have tried re-uploading the entire JA_Altair folder manually and through the Joomla admin interface and still no luck. This post is now a week old, is there another means to get support for this? I would love to help JoomlArt get a new paying customer, but its not going to fly if the menu doesn’t work like it should.

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#210154

Hi Jamesac,
I am trying to access your site but you seem have turned if off
“This Temporary Site is Offline”

[ha le-viet Developer ha le-vietJoin date: April 2006Posts: 415Downloads:0Uploads:26 Thanked: 5 times in 1 posts]

#210155

Hi jamesac,

I tried to access your provided URL but your site seems offline. By your information, I think you’re having problem with menu items permission.

If you can, PM me your admin account of the site, I’ll try to make it work.

[jamesac Friend jamesacJoin date: July 2006Posts: 40Downloads:0Uploads:1]

#210157

Thanks, I actually started over from scratch with a new Joomla install. I it is now working. I appreciate the quick reply. My customer is very happy and I will be referring her to you to purchase the template. I’m not sure what happened in the old install, but all is good now.

Once I have final approval and we switch the DNS, I’ll post a link to the site in the Showcase.

Thank you.

[jamesac Friend jamesacJoin date: July 2006Posts: 40Downloads:0Uploads:1]

#210197

Just a note, i discovered the problem with the template. It was a conflict with a Flash mambot by active6. (http://mambo.active6.com/). Not sure which is to blame. No biggie, other flash solutions out there. Thanks.

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