Joomla Templates Club 406,261 posts

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#964140

Hi Mark,

You can provide us the Super admin and FTP account of your site, I will have a look: http://static.joomlart.com/images/blog/2015/nov/Add-new-post.gif

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#964252

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#964448

Hi Mark,

You may need to clear your browser’s cache & cookies as when I try to access Megamenu Configuration, it works properly: http://prntscr.com/ccc7y1

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#964483

Hello,

i cleaned up my browsers (Google Chrome) cache & cookies, but however the same message is appearing.

Then i tried other browsers as Firefox & Edge, but always with the same result:

{"error":"You does have permission to make change of theme"}

strange… I did login with your account, but also then no difference…

strange

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#964800

Could you try with another PC?

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#964816

Hello, Saguaros,

I tried it with another (Windows) PC, but got the same message again.

Did you work on MAC or sth else?

thank you

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#965543

Yes, I tried with some Mac

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#965648

It should work on Windows too, not?

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#965649

It should work on Windows too, not?

• It does not work on Ipad…

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#966034

Yes, it should.

Could you update the FTP account of your site so I will have a look?

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#966091

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#966227

No, I meant FTP account to access files/folders of your site, not admin account.

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#966277

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#966647

Hi Mark,

I tried to change the permission for ‘configuration.php’ file to 644 (it’s 444 before) and tested with Windows 10 PC and it works, could you have a look now?

[mark monbaliu Friend mark monbaliuJoin date: September 2014Posts: 22Downloads:59Uploads:3 Thanks: 2 Thanked: 1 times in 1 posts]

#967700

Still doesn’t work here 🙁

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