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[lukall Friend lukallJoin date: November 2016Posts: 3Downloads:14Uploads:0]

#1094835

Hello All

When i try to login on my page with joomlart-login i get message: Unable to connect site!

Already tried different browser/computers/WAN’s and clear cache.

Its possible that this is a firewall-problem of the hoster? need open special ports?

Thanks

• This topic was modified 6 years, 8 months ago by  lukall.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1094846

Hi,

Kindly share the credentials of your site, I will take a look.

Regards

[lukall Friend lukallJoin date: November 2016Posts: 3Downloads:14Uploads:0]

#1094879

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1094880

Hi,

I just tried to login with my account and it worked: http://prntscr.com/ilsbfw

It means that the issue doesn’t come from JA Builder, but your account instead. Pls try to clear browser’s cache & cookies first and try to reset the password of your JoomlArt’s account.

Regards

[lukall Friend lukallJoin date: November 2016Posts: 3Downloads:14Uploads:0]

#1094888

Hello

I reset password and now it work.

But i have another problem. i can’t publish sites. When i make changes on a site and click on "Publish" it loads now since 30min but nothing happend. and when i close session and open again all changes are gone.

is it possible, that you can check this?

thanks a lot.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095085

Perhaps it due to the cache? I just logged into your site and could edit the page (as you can see that I added footer block on homepage, pls help to remove it)

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