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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#930648

Hi Michel
Kindly Reset your Password and then Clean your browser cache and cookies .
Login with new password , and download .

Let me know if you still get the error with details , i will check it further for your account .

Sorry for the inconvenience caused here.

[mrotta Friend mrottaJoin date: May 2016Posts: 1Downloads:4Uploads:0]

#939626

Hi,

I get it. But it’s not easy. I try like you suggest, but it doesn’t work.

The solution I find by miracle… :

• disconnect from the site
• clear the cache and cookie (not sure that’s necessary)
• go to the purity III download page
• use the "login" button
• After login, the download doesn’t work :'(
• reload the download page
• yes, the site see I was logged !
• download the files
• drink a beer !

Regards

[Author]

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