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[yandi12950@yahoo.com Friend yandi12950@yahoo.comJoin date: February 2016Posts: 23Downloads:8Uploads:8 Thanks: 3]

#928851

Hello,

I am using purity III 1.1.5 and want to update to 1.1.6. I tried to do it through JA extension manager but it failed.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#928864

Hi
Kindly select Joomlart updates for update JA Extension and templates .
Also go to service manager > Joomlart updates and add your JA Account updates ,
The try to update .

[yandi12950@yahoo.com Friend yandi12950@yahoo.comJoin date: February 2016Posts: 23Downloads:8Uploads:8 Thanks: 3]

#929266

When I look at JA Extension Manager, template upgrade option does not exist. But when I go to templates –>Purity III Defaults—> it says "Hey Dude …(so on and so on)… you need to upgrade".

Option to upgrade also show in the joomla’s standard Extention Manager

What to do now?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#929269

Hi
Did u configured the JA Account in JA Extension manager component ?
and try to update the template from it using Joomlart updates ?
Kindly give screenshot of the error you are getting in JAEM .
All JA extensions only updated via JAEM component not from Joomla update .

[yandi12950@yahoo.com Friend yandi12950@yahoo.comJoin date: February 2016Posts: 23Downloads:8Uploads:8 Thanks: 3]

#929271

Here is the screen shot of my JA Extention Manager. Only 4 items listed, and no templates

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Attachments:

1. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#929281

Hi
You need to click on Templates for Updating template .
Give me your site super user details with admin url via private reply if still there is any confusion to understand how to update .

[yandi12950@yahoo.com Friend yandi12950@yahoo.comJoin date: February 2016Posts: 23Downloads:8Uploads:8 Thanks: 3]

#929306

what’s your private email?

[yandi12950@yahoo.com Friend yandi12950@yahoo.comJoin date: February 2016Posts: 23Downloads:8Uploads:8 Thanks: 3]

#929308

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#929312

Hi
Kindly set All extension to show and then u can see the template .
Here > http://prntscr.com/b2ohl9

[yandi12950@yahoo.com Friend yandi12950@yahoo.comJoin date: February 2016Posts: 23Downloads:8Uploads:8 Thanks: 3]

#929318

Thank you,

I tried to upgrade, first it says error 503, but then it changed to successfully upgraded…

It worked but it takes a little of my breath away…

May be there is a bug in my site?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#929332

Hi
great , not sure may be its was server issue . Use JAEM in future to update JA Extensions .

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