Unable to Update modules - JoomlArt

Forums Joomla Templates Club Uber Unable to Update modules

Viewing 2 posts - 1 through 2 (of 2 total)

Author

Posts
Nancy Kimball Friend

Nancy Kimball
Join date:
September 2014
Posts:
65
Downloads:
15
Uploads:
34

Thanks:

33

Thanked:

2 times in 1 posts
March 30, 2015 at 3:49 pm #205147
I am not able to update 2 modules.

JA ACM Module and JA Masshead Module for J25 & J34

Error

Invalid extension update

Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact “JoomlArt Updater Service” for more information or use another account.
Upgrade failure
Attachments:
Nancy Kimball Friend

Nancy Kimball
Join date:
September 2014
Posts:
65
Downloads:
15
Uploads:
34

Thanks:

33

Thanked:

2 times in 1 posts

March 30, 2015 at 10:06 pm #565120

I found the answer provided by JA Developer

“Have you entered your account info on JAEM yet ? (Go to the JA Extension Manager >>> you will see “Services Manager” menu item on the left ). If yes, please let me know the product you want to upgrade on JAEM for closer check ?

KIndly check all again and let me know if you need any further help.”

I added my account info and now the modules are updated.
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 2 replies, has 1 voice, and was last updated by Nancy Kimball 9 years, 8 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum