test
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Nancy Kimball Friend
    #205147

    I am not able to update 2 modules.

    JA ACM Module and JA Masshead Module for J25 & J34

    Error

    Invalid extension update

    Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact “JoomlArt Updater Service” for more information or use another account.
    Upgrade failure


    1. Invalid
    2. NoPermission
    Nancy Kimball Friend
    #565120

    I found the answer provided by JA Developer

    “Have you entered your account info on JAEM yet ? (Go to the JA Extension Manager >>> you will see “Services Manager” menu item on the left ). If yes, please let me know the product you want to upgrade on JAEM for closer check ?

    KIndly check all again and let me know if you need any further help.”

    I added my account info and now the modules are updated.

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 2 replies, has 1 voice, and was last updated by  Nancy Kimball 9 years, 9 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum