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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#879868

Hi
Kindly Edit your First post the submit your site super user details For JA Mods/Staff to check this issue on your site .
Also provide info Are u facing issue in specific extension or in all JA extensions ? With error screenshots .

[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#880201

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#880313

Hi
Try to reset your Password on Forum and then Add the New Password in JAEM .Save and try to update extensions .
Let me know if it helps .

[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#880973

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#881160

Hi
You need To reset the password from Forum Profile Then add new password in JAEM > Service Manager .
If still have problem update me with With your Forum username and password , i will test it at my end .

[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#881297

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#881603

Hi
You need to click on forget password and reset it .
If still have problem update me with With your Forum username and password , i will test it at my end .

[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#882688

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#882724

Hi I checked your site and the username account u sent might be issue with password
, On your site there is issue with Permission/ownership in JAEM as its not able to create the path here : http://prntscr.com/a371f4 and not saving the settings : http://prntscr.com/a370xu Please fix it and update will work .

[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#884805

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#884840

Hi
Go to JAEM > Configuration > Hide Non JA Extension > Yes > Save it . > http://prntscr.com/a370xu
The try to update when u checked your site the settings are not saving in this part . Once it save you can update the extension .
I try to check it but you submitted site details not working for me now .

[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#885596

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[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#886274

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#886353

Hi
I forwarded your problem to our development team for checking and fix , Password may be reset for debugging the issue .
Give us some more time to check this issue . Stay tuned …
Sorry for the inconvenience

[sailormuddy Friend sailormuddyJoin date: June 2014Posts: 9Downloads:18Uploads:2 Thanks: 1]

#886415

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