Joomla Templates Club 406,261 posts

[esirca Friend esircaJoin date: November 2011Posts: 5Downloads:0Uploads:0]

#205788

HI. I am currently trying to upgrade my template using the JA Extensions Manager. Whenever I try to upgrade to 2.5.3 or 2.5.4 I get the following error

500 – Internal Server Error
-1 – An error has occurred.
Copy failed

Return to Control Panel
I did previously use 2.5.1 and was able to upgrade to 2.5.2.

Please help?

I also have a problem with doing a compare of the versions 2.5.2 and 2.5.4 when I try and view the diff of template.css. Strangely the others seem to show the difference fine.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#568127

Hi there
Look like you have permission issue. Please check your server logs for detail.
If you stil can’t do that. Please let me know. I’ll try to do.

Thank you,
Viet Vu

[esirca Friend esircaJoin date: November 2011Posts: 5Downloads:0Uploads:0]

#568882

Hi, I emailed back a reply with an attachment of the logs (which contain no problem information), and I still cannot perform the upgrade.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#568935

Hi there
Please provide your site backend & CPanel access. I’ll help you do that.
Thank you,
Viet Vu

[esirca Friend esircaJoin date: November 2011Posts: 5Downloads:0Uploads:0]

#568952

Hi, I have sent the details to you in a private message. I hope you can help me. Thank you

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#569235

Hi there
I’m on this issue. Please wait for moment.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#734324

Hi there
I’m on this issue. Please wait for moment.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#569236

Hi there
# I have upgraded your template to latest

/public_html/joomla17/templates/ja_edenite
and also set this template as default instead backup instance.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#734325

Hi there
# I have upgraded your template to latest

/public_html/joomla17/templates/ja_edenite
and also set this template as default instead backup instance.

Thank you,
Viet Vu

[esirca Friend esircaJoin date: November 2011Posts: 5Downloads:0Uploads:0]

#569253

Hi Viet,
Thanks for that.
It looks like you restored my custom configuration files to templates.css as well – so thanks again.
One problem I have though is with the Javascript optimization. You may have noticed that I had set this to NO. The reason is that if I choose any of the other optimization settings things break. Namely:
1. the mega menu (no dropdowns)
2. my phoca download extension – I am unable to see the “download tree” in the bottom right module on the front page
3. ari image slider – on the front page i have an image carousel. this does not load.

I can understand issues 2 and 3 as they are 3rd party extensions and are probably not as robust as your own. However, I am puzzled why the megamenu breaks.

Thanks for your other help again,
Edward

[esirca Friend esircaJoin date: November 2011Posts: 5Downloads:0Uploads:0]

#734342

Hi Viet,
Thanks for that.
It looks like you restored my custom configuration files to templates.css as well – so thanks again.
One problem I have though is with the Javascript optimization. You may have noticed that I had set this to NO. The reason is that if I choose any of the other optimization settings things break. Namely:
1. the mega menu (no dropdowns)
2. my phoca download extension – I am unable to see the “download tree” in the bottom right module on the front page
3. ari image slider – on the front page i have an image carousel. this does not load.

I can understand issues 2 and 3 as they are 3rd party extensions and are probably not as robust as your own. However, I am puzzled why the megamenu breaks.

Thanks for your other help again,
Edward

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#569254

Hi there
About css compress. You can enable it back as your needed. IMO i’m not use that.
Same with js compress.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#734343

Hi there
About css compress. You can enable it back as your needed. IMO i’m not use that.
Same with js compress.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#569255

Hi there
About css compress. You can enable it back as your needed. IMO i’m not use that.
Same with js compress.

Thank you,
Viet Vu

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#734344

Hi there
About css compress. You can enable it back as your needed. IMO i’m not use that.
Same with js compress.

Thank you,
Viet Vu

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