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[Rycharski Friend RycharskiJoin date: August 2006Posts: 1Downloads:0Uploads:0]

#117094

Hi!

I bought “One year membership of JA Template Club” for 39$ yesterday.

In the mail with the needed information to login I saw unknown sign in username.

I can’t login but I need some templates today. I don’t know what to do so please help.

I think that the easiest way to fix it is change my username by you.

Thanks for help!

[Hung Dinh Friend Hung DinhJoin date: September 2014Posts: 4408Downloads:11Uploads:189 Thanks: 309 Thanked: 3310 times in 3 posts]

#210305

Dear bartekrycharski ,
I am sorry for the problem caused. The error happened when there are special characters in your username.

I have gone ahead to reset your username.

Your new username: bartekrycharski
Password: (the same as in welcome email)

Please feel free to contact me if you are in need of further assistance and I would be happy to assist you.

Thank you for your patience.

[Author]

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