Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • michael001 Friend
    #998552

    Hi,

    i cannot update the template from 1.06 to 1.12 with Joomla. I get a Message, they cannot update the COM_INSTALLER_TYPETYPE

    What is wrong?

    regards

    Michael

    m_vale_de Friend
    #998979

    Same here !!!
    i must install the 14. times
    after i try to update to 1.12 my site was crashed again
    now i’am reinstall it with your quickstart zip and i must configure all new
    all work is for nothing.
    please can you config it again for me ?

    Saguaros Moderator
    #999144

    Hi guys,

    There is unexpected issue with JAEM component, the team fixed the issue. The latest version of JA Social II template is 1.0.6, if your site is running with this version, it’s up-to-date, pls do not update to 1.1.12 version as JAEM noticed.

    Please try to clean caches on your site and check the update again. It should work now.

    We’re sorry for any inconvenience it may cause.

    Regards

    sentix Friend
    #999181

    It’s still there, even after applying your tips…


    1. 2017-01-03_091139
    Saguaros Moderator
    #999185

    Hi,

    It looks like you check with default Joomla update service. Try to follow this guide to flush the old info Joomla cached: https://www.joomlart.com/documentation/wiki-ja-extension-manager/how-to#Known_issues

    And use our JAEM component (free component) to check / update JA templates.

    Regards

    m_vale_de Friend
    #999228

    Hello mr. Saguaros

    first, please excuse my english.
    you have right, in the JAEM is now no new update to see,
    but in the entry-site from backend i become a notify that’s a new update is availible
    is it the same that "sentix" has post.

    other ask.
    can please a moderator fix my notification in head-menu again ?
    because i must install all new is all away. all !!!
    best regards from Germany
    Marcel a.k.a vale

    Saguaros Moderator
    #999277

    I think it’s the same case with ‘sentix’ post, you can apply that above solution.

    mcglynn Friend
    #1017649

    Why does this issue persist?

    Please arrange to have the work done asap….If you cannot, I suggest you disable update until you can.

    Saguaros Moderator
    #1017978

    Hi,

    It due to the cache from Joomla, could you share the login info so I can check it directly for you?

    mcglynn Friend
    #1018154

    Joomlart has NOT provided an update for JA Social ii as of yet..version 1.12 does not exist and your integrated notification system has been incorrectly set-up. You have no need of accessing anyone’s site..

    Saguaros Moderator
    #1018459

    Hi,

    It’s confirmed to be issue there. The team is looking into this and will get it fixed soon, pls stay tuned.

    Thank you.

    mcglynn Friend
    #1022838

    Why does this issue persist? Surely, it simply requires deactivation of the notification of an available update, after all, there isn’t one..

Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 11 replies, has 5 voices, and was last updated by  mcglynn 7 years, 7 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum