Joomla Templates Club 406,261 posts

[divinemagazine Friend divinemagazineJoin date: February 2015Posts: 88Downloads:0Uploads:3 Thanks: 18]

#205817

Getting a 500 – Internal Server Error when I try updating template to 1.0.3

Any ideas why?

Anders

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#568310

HI
The issue can be come due to lot of customizations in the template file that make conflicts .
Here >>> http://prntscr.com/6yd9hp

You need to update T3 plugin to Latest version and
After that Compile Less To Css from template options .
NOTE : Less To css will Override your custom changes in template .
Take a full backup of site and custom changes before applying it .
Clear cache
Then update the template From JA Extension manager .

[divinemagazine Friend divinemagazineJoin date: February 2015Posts: 88Downloads:0Uploads:3 Thanks: 18]

#568314

Tried all your suggestions but still not working

500 – Internal Server Error

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#568408

<em>@divinemagazine 470383 wrote:</em><blockquote>Tried all your suggestions but still not working

500 – Internal Server Error</blockquote>
Hi still there are a lot of conflicts in the template
here >> http://prntscr.com/6ynyto
Also if i will try to update the template there is possibility to loose all the customization that u done on site .
So i suggest you to please take a full backup of your site and provide a test copy of site so i can debug the try to update the template there .
At present there is chance of loss of custom work on your site.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#733504

<em>@divinemagazine 470383 wrote:</em><blockquote>Tried all your suggestions but still not working

500 – Internal Server Error</blockquote>
Hi still there are a lot of conflicts in the template
here >> http://prntscr.com/6ynyto
Also if i will try to update the template there is possibility to loose all the customization that u done on site .
So i suggest you to please take a full backup of your site and provide a test copy of site so i can debug the try to update the template there .
At present there is chance of loss of custom work on your site.

[divinemagazine Friend divinemagazineJoin date: February 2015Posts: 88Downloads:0Uploads:3 Thanks: 18]

#568437

All the customization we have done is changing the color.

I’m also getting this
Error
Invalid extension update

[divinemagazine Friend divinemagazineJoin date: February 2015Posts: 88Downloads:0Uploads:3 Thanks: 18]

#733533

All the customization we have done is changing the color.

I’m also getting this
Error
Invalid extension update

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#568445

<em>@divinemagazine 470548 wrote:</em><blockquote>All the customization we have done is changing the color.

I’m also getting this
Error
Invalid extension update</blockquote>
HI
Can u tell me where you getting this error message .
will be helpful if u will provide screenshot.
+ update me when u finishe my last post backup procedure.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#733541

<em>@divinemagazine 470548 wrote:</em><blockquote>All the customization we have done is changing the color.

I’m also getting this
Error
Invalid extension update</blockquote>
HI
Can u tell me where you getting this error message .
will be helpful if u will provide screenshot.
+ update me when u finishe my last post backup procedure.

[divinemagazine Friend divinemagazineJoin date: February 2015Posts: 88Downloads:0Uploads:3 Thanks: 18]

#568450

Update: Turned out to be file permissions on some css file joomla was trying to update, which resulted in a modsecurity error for some reason.

Successfully upgraded to version 1.0.3.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#568455

<em>@divinemagazine 470563 wrote:</em><blockquote>Update: Turned out to be file permissions on some css file joomla was trying to update, which resulted in a modsecurity error for some reason.

Successfully upgraded to version 1.0.3.</blockquote>Glad you sort it out and updated template successfully :).

[Author]

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