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[naturdoft Friend naturdoftJoin date: October 2009Posts: 1Downloads:32Uploads:0]

#155766

Hello
when I update, JA_Sulfur in JoomArt Extensions Manager I get the following message Your account not does Have Enough leave to take this action. Please contact “JoomlArt Updater Service” for more information or use another’s account.
Can you tell me how to fix this problem so that I can update the template.

/emm

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#360780

Hi,

Pass on your admin login details via PM. i would like to have a look. You do have active JATC and JAEC membership. It should allow you.

Arvind

[exeze Friend exezeJoin date: October 2010Posts: 11Downloads:0Uploads:3]

#361076

I have the same problem! How to fix this please?

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#361093

Hi mate,

<blockquote>Your account not does Have Enough leave to take this action. Please contact “JoomlArt Updater Service” for more information or use another’s account.</blockquote>

This message means, you have not entered an account on JAEM yet Or your account does not have permission to upgrade a products (Eg: you signed up an account for JAEC club, and try to upgrade products on JATC club).
So, if you get this message. Please check the following information:

1. You have provided account for “JoomlArt Updater Service” (Click on edit link of JoomlArt Updater Service on JAEM, you will see the form to enter you account into)
2. If you have already provided your account. Please confirm the product that you want to upgrade is belong to club that you siged up.

Best regard,
ThanhNV

1 user says Thank You to Thanh Nguyen Viet for this useful post

1. alliancelawcorporation

[exeze Friend exezeJoin date: October 2010Posts: 11Downloads:0Uploads:3]

#361130

Ahh thank you so much 🙂

Silly me, I didn’t know you were supposed to enter login information >.<

Works great now, thanks 🙂

[L John Friend L JohnJoin date: September 2014Posts: 96Downloads:3Uploads:6 Thanks: 30 Thanked: 5 times in 1 posts]

#361390

<em>@thanhnv 201217 wrote:</em><blockquote>Hi mate,

This message means, you have not entered an account on JAEM yet Or your account does not have permission to upgrade a products (Eg: you signed up an account for JAEC club, and try to upgrade products on JATC club).
So, if you get this message. Please check the following information:

1. You have provided account for “JoomlArt Updater Service” (Click on edit link of JoomlArt Updater Service on JAEM, you will see the form to enter you account into)
2. If you have already provided your account. Please confirm the product that you want to upgrade is belong to club that you siged up.

Best regard,
ThanhNV</blockquote>

It does not give me the option to save the “Name” and “Password”; only Cancel.

[Thanh Nguyen Viet Friend Thanh Nguyen VietJoin date: September 2014Posts: 1461Downloads:0Uploads:44 Thanked: 258 times in 217 posts]

#361463

Hi ljohn,

Which version of JAEM that you are using?
It is maybe a javascript bug. Please try on another browser.

Best regards,

ThanhNV

[L John Friend L JohnJoin date: September 2014Posts: 96Downloads:3Uploads:6 Thanks: 30 Thanked: 5 times in 1 posts]

#361692

<em>@thanhnv 201715 wrote:</em><blockquote>Hi ljohn,

Which version of JAEM that you are using?
It is maybe a javascript bug. Please try on another browser.

Best regards,

ThanhNV</blockquote>

It was a browser problem; thanks ThanhNV .

[skeeterharris Friend skeeterharrisJoin date: March 2010Posts: 28Downloads:0Uploads:1 Thanks: 14]

#393882

Help I am having the same problem but can not figure out where to find the link to JoomlArt Update Service on JAEM so that I can enter my account information. Can you please give me some guidance?

Thank you

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#393898

Go into the JA Extension Manager/ On the left you will see a menu. One of the items is called “Services Manager”. You will find the option you need in there.

1 user says Thank You to Phill for this useful post

1. skeeterharris

[skeeterharris Friend skeeterharrisJoin date: March 2010Posts: 28Downloads:0Uploads:1 Thanks: 14]

#393909

That was to simple and about the only link I guess I over looked! Thanks so much! 😀

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