Joomla Templates Club 406,261 posts

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#170597

Hi,

I want to update the version of joomla from 1.6.5 to 1.7.0 in the admin panel -> extention manager -> update tab. I click the purge cache button first, and than the find updates button but i get the errors below:

Update: :Collection: Could not open http://update.joomla.org/core/list.xml
Update: :Collection: Could not open http://update.joomla.org/jed/list.xml
Update: :Collection: Could not open http://update.joomlart.com/service/tracking/list.xml

Could you please help?

regards,

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#424130

Were you following this tutorial –> [URL=http://www.joomlart.com/forums/topic/upgrade-from-j1-6-to-j1-7/

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#424242

yes i did the second forum post: UPGRADE FROM J1.6.5 to J1.7.0, but after the 3.step i get the errors (after pressing the find update button), please help
regards,

<em>@TomC 282051 wrote:</em><blockquote>Were you following this tutorial –> [URL=http://www.joomlart.com/forums/topic/upgrade-from-j1-6-to-j1-7/

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#425025

So, just to make sure … you followed the following steps, correct ??

1. clear cache
2. purge cache
3. check for updates
4. update

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#425261

yes but i get the error below:

Update: :Collection: Could not open http://update.joomla.org/core/list.xml
Update: :Collection: Could not open http://update.joomla.org/jed/list.xml
Update: :Collection: Could not open http://update.joomlart.com/service/tracking/list.xml

please help,
regards,
<em>@TomC 283177 wrote:</em><blockquote>So, just to make sure … you followed the following steps, correct ??

1. clear cache
2. purge cache
3. check for updates
4. update</blockquote>

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#428351

i dont get an answer for a long time.
please help !!

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#428496

<em>@aykuncoskun 287480 wrote:</em><blockquote>i dont get an answer for a long time.
please help !!</blockquote>
When is the last time you tried updating your extensions and framework via the Extension Manager?

[aykuncoskun Friend aykuncoskunJoin date: January 2011Posts: 14Downloads:0Uploads:0 Thanks: 4]

#428700

yesterday, and i get the same errors

Update: :Collection: Could not open http://update.joomla.org/core/list.xml
Update: :Collection: Could not open http://update.joomla.org/jed/list.xml
Update: :Collection: Could not open http://update.joomlart.com/service/tracking/list.xml

<em>@TomC 287673 wrote:</em><blockquote>When is the last time you tried updating your extensions and framework via the Extension Manager?</blockquote>

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#428701

<em>@aykuncoskun 287918 wrote:</em><blockquote>yesterday, and i get the same errors

Update: :Collection: Could not open http://update.joomla.org/core/list.xml
Update: :Collection: Could not open http://update.joomla.org/jed/list.xml
Update: :Collection: Could not open http://update.joomlart.com/service/tracking/list.xml</blockquote>

Hi,
I saw this issues few times
#1. Please check if you can open these xml file . Because sometime these update server is down.
( you should try at server side. or you can ask your hosting provider do they have any firewall etc… )
#2. Do you have cURL installed on your hosting ? If not, you can cURL and of course can’t live update ( i guess you have this trouble ).
Ask your hosting provider about this.

Thank you,

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#428772

Also, just to make sure you’re following the correct steps in using the Extension Manager,
here is a handy visual TUTORIAL that may assist you.

[jooservices Friend jooservicesJoin date: October 2014Posts: 8556Downloads:0Uploads:130 Thanked: 1245 times in 1121 posts]

#428835

<em>@TomC 288010 wrote:</em><blockquote>Also, just to make sure you’re following the correct steps in using the Extension Manager,
here is a handy visual TUTORIAL that may assist you.</blockquote>
With above of errors message we should think about root of reason. It’s not related w/ following step.
Thank you

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