JoomlArt Forums 32,862 posts

[zizozoro Friend zizozoroJoin date: April 2011Posts: 121Downloads:0Uploads:43 Thanks: 32 Thanked: 9 times in 1 posts]

#177694

Hello every body
today i decided to upgrade to additional year in JA membership
it ask me to pay 70 $ not 49 $
i am not new member
also i need to order copyright removal .. it disappeared from my control panel !!
Thanks in advance

1 user says Thank You to zizozoro for this useful post

1. nsca

[TomC Moderator TomCJoin date: October 2014Posts: 14077Downloads:58Uploads:137 Thanks: 948 Thanked: 3155 times in 2495 posts]

#455457

<em>@zizozoro 322822 wrote:</em><blockquote>Hello every body
today i decided to upgrade to additional year in JA membership
it ask me to pay 70 $ not 49 $
i am not new member
also i need to order copyright removal .. it disappeared from my control panel !!
Thanks in advance</blockquote>
The reason being is because you allowed your membership to lapse prior to renewal. You will need to communicate with the Sales/Membership Team to see if they can/will extend you a renewal special.

Just as an FYI/Tip, it’s always a good idea to keep track of your renewal date and try to renew prior to your expiration date – much like domain name registrations.

[nsca Friend nscaJoin date: March 2012Posts: 247Downloads:102Uploads:51 Thanks: 66 Thanked: 15 times in 3 posts]

#455470

Hello, my licence is not expired yet and im having the same problem here. Im trying to renew it since my last post (see “Can I Upgrade?” in this forum) and as time goes by i cant renew it and im close to dead line.

What should i do?

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#455509

nsca,

Please make sure you are logged in to the member page >> http://www.joomlart.com/member/member.php

Since yours in JATC 3 months membership, renewal discount is not available, best would be to upgrade to 1 year membership. You can raise a ticket with request to upgrade your account from 3 months to 1 year by paying the difference directly. Please make sure you do this before expiry of your account, once paid, 9 months would be added to your current account, making it one year.

Arvind

[tfosnom Friend tfosnomJoin date: October 2010Posts: 742Downloads:0Uploads:31 Thanks: 145 Thanked: 200 times in 94 posts]

#455525

<em>@TomC 322837 wrote:</em><blockquote>The reason being is because you allowed your membership to lapse prior to renewal. You will need to communicate with the Sales/Membership Team to see if they can/will extend you a renewal special.

Just as an FYI/Tip, it’s always a good idea to keep track of your renewal date and try to renew prior to your expiration date – much like domain name registrations.</blockquote>

Tom, (Arvind)
doesn’t JA send out renewal messages prior to expiry? I can’t remember if I ever got one,
if not – consider it a member feature request. Membership expiry warning email auto sent – 2 weeks prior to membership expiry date complete with link to members area and any appropriate members discount code etc.
Shannon

[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#455529

Reminders are sent out on regular basis, 15 days and one more time i guess.

I deleted my reminders, which i in the last 2 weeks, or would have shown the screenshots to you.

Arvind

2 users say Thank You to Arvind Chauhan for this useful post

1. tfosnom
2. TomC

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