Joomla Templates Club 406,261 posts

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955847

http://chizuoka.com/

I just upgradaed to joomla 3.6.. immediately i have no access to backend nor frontend with error 500.

I upgraded by copying the joomla 3.6 tar.gz file to root and extract.

What do you think the problem is?

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955848

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[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955849

I have a backup that i can restore if needed.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#955850

Hi

Trying to access your backend and i receive a login failed for a wrong account and not an error 500 page

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955853

or i think i restore the backup and let you do the update for me if you could please?

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955854

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[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#955855

vernontee wrote:

or i think i restore the backup and let you do the update for me if you could please?

Sorry but we cannot do websites updates – Joomlart is offering a dedicated custom service for this at cost starting at $40 HERE you can request it, or you can also hire a developer to have it done.

Best regards

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955856

Or is there an easy way for me to update my template to latest one? I think its really old.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#955858

vernontee wrote:

Or is there an easy way for me to update my template to latest one? I think its really old.

Yes you can update it using the ja extension manager component

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955907

if thats the case, could you find out why your template throws error 500 when i update the joomla? im gonna update it now so you may see?

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#955908

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[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#956124

hi do help.. my site is down for a day already…

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#956352

vernontee wrote:

hi do help.. my site is down for a day already…

Restore again the backup copy you have .

[vernontee Friend vernonteeJoin date: November 2015Posts: 440Downloads:53Uploads:22 Thanks: 18 Thanked: 4 times in 4 posts]

#956402

ok i have restored.. then what’s next step yes…

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#956408

vernontee wrote:

ok i have restored.. then what’s next step yes…

I looked at your backend and noted you have other 3rd part extensions installed –

Did you verified that all of them are compatible with Joomla 3.6. ?

How you established that the error 500 is caused by the ja wall update ?

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