Joomla Templates Club 406,261 posts

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#196466

Hello and congratulations for the great work.

I am new here and I try to read a lot before posting but I have this problem and I need some assistance.

I have downloaded and installed locally on a WAMP installation the JA-Nex T3 framework for J3.2 quickstart package. Everything went smooth.

In the control panel I get notification updates, 1 for joomla to 3.2.3 (is a template update coming for this version? I tried to update but site didn’t work afterwards so I started clean) and 4 extensions updates.

First of all, I see a JA Nex T3 Template v 1.0.3 update, JA Tabs Plugin for J25 & J3.2, JA Extenstion Manager Component for J25 & J32 , while the quickstart package already have these versions, should I just ignore them?

Then there is a T3 framework 2.1.3 for which I got a message as well in the templates manager saying ‘dude there is a new version”, so I went ahead and watched a video tutorial about upgrading it via the JA Extensions Manager and maybe I missed something but when i click on compare i see a list of “updated files”, no conflicted files or anything else. Then I upgraded succesfuly and thought everything would be fine since I haven’t changed anything from the quickstart installation, its a very fresh installation and I wanted everything up to date before I started building the website.

The result after the upgrade is that in backend everything is ok but frontend gives:

<blockquote>
Error 500
Cannot create css cached file in development folder: t3-assets/dev
Please try one of the following pages: Home Page</blockquote>

The rollback option is a life saviour I guess, but could you please give me some info me on these two main issues I’m facing:

1) joomla upgrade to 3.2.3 didnt work, and
2) the T3 upgrade 2.1.2 to 2.1.3 gives the error 500

Thank you very much in advance.

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#529618

Hi there,

I feel your upgrading woes may have something to do with your WAMP environment. Try switching from WAMP to XAMPP and see what happens. If it doesn’t help, please do get back to us.

Cheers,

Alex

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#529620

Hi and thank you for your answer. I will try it and will let you know how it went. Cheers!

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#529739

Hello again,

instead of trying XAMPP, I did a fresh install of JA Nex T3 quickstart for J32 on my VPS hosting so you can check it out as well, problems are persisting.

I did contact my web hosting company to notify them as well about some errors I was getting and told them to check the file ownwership on Apache and they confirmed its ok, now all is well.

As a result, I managed to upgrade the T3 Framework from 2.1.2 to 2.1.3, no errors at all just got a “succesfully installed messaged” and them I get on frontend:

<blockquote>500

Cannot create css cached file in development folder: t3-assets/dev
Please try one of the following pages: Home Page</blockquote>

This is the exact same thing that happenned to me locally. To state the facts one last time:

– it is a fresh install of quickstart package (just added JCE editor to verify I can install exensions)

– the frontend gives error 500 when upgrading the T3 framework plugin from 2.1.2 to 2.1.3 via JA extension manager

– I haven’t touched anything else.

My system information:

Database Version 5.5.36-cll-lve
Database Collation utf8_general_ci
PHP Version 5.3.3
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.2.3 Stable [ Ember ] 6-March-2014 14:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.154 Safari/537.36

My VPS main specs are:

CPU AuthenticAMD, AMD Opteron(tm) Processor 6376
Version Parallels Plesk Panel v11.0.9_build110120608.16 os_CentOS 6
OS CentOS 6.5 (Final)

Could you please give me a hint on what could be the problem and I cannot update the framework – resulting in a 500 error?

Thank you in advance.

1 user says Thank You to xdesigner for this useful post

1. alexsmirnov

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#529749

Thank you very much for your detailed report on your experience and your environment. Much appreciate it.

Could you please check if folder /t3-assets/ is present in your Joomla root? It must be present and Joomla-writable.

Hope this helps.

Regards,

Alex

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#529751

Hi alexsmirnov and thank you for trying to help me,

the t3-assets folder does exist and via FileZilla i see the folder permissions are set to 755 for the folders (t3-assets and dev) and 644 for the rest of the files.

I changed the t3-assets’permissions to 777 just for a quick check, no change, still same problem.

Is this what you meant by Joomla-writeable or shall I look somewhere else as well?

Thank you very much

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#529756

Please revert from 777 to 755 immediately. “Joomla writable” and “world-writable” are two different permissions: first one – for Joomla, whereas the second one – for hackers.

I am trying to reproduce your error and will get back to you.

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#529758

Ι reverted it back to 755 immediately just forgot to mention it, thank you for the explanation much appreciated.

I have the hosting company stand by as well, just in case we need them to make any changes.

I am waiting for your feedback, thanks a million for your time, I hope you can reproduce the error and figure this out 🙂

edit: Just noticed in the back end > extensions manager > Database that I get this:

Warning: Database is not up to date!

2 Database Problems Found

Database schema version (3.2.1) does not match CMS version (3.2.3).
Database update version (3.2.2) does not match CMS version (3.2.3).

Maybe its related maybe not.

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#529761

<blockquote>
Ι reverted it back to 777 immediately …
</blockquote>

I beg your pardon, buy you meant your reverted it back to 755? Am i right?

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#529762

Yes, I am sorry It was a typo, I meant 755!

edit:

In joomla back end > system information > php directories

the ‘t3-assets’ folder is not listed at all, instead I see a list of different directories there with green status as “writeable” except for one named “”images/resized”.

Just trying to give more information that might help to figure this out.

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#529765

No worries. Glad to see we are on the same page. 🙂

Could you please open up your first post in this tread for editing and fill in the “Require Help From Staff + Mod/Admin?” form for us? I would like to have a look around in your system backend.

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#529767

<em>@alexsmirnov 420294 wrote:</em><blockquote>No worries. Glad to see we are on the same page. 🙂

Could you please open up your first post in this tread for editing and fill in the “Require Help From Staff + Mod/Admin?” form for us? I would like to have a look around in your system backend.</blockquote>

Ι would be glad to do that mate, but It seems I cannot edit the first post anymore to add that information or I really cannot see that option. (I know what you mean, I remember that part when I opened my thread but can’t find any ”edit” button at all now).

IF there is an alternative suggested way to give you my backend’s credentials just name it 🙂

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#529770

Please send out your site URL and backend SA credentials via PM.

[alexsmirnov Friend alexsmirnovJoin date: July 2012Posts: 786Downloads:1Uploads:226 Thanks: 226 Thanked: 163 times in 119 posts]

#529771

Also, before I go in, could you do me a favor mate? Please install Akeeba Backup and create for me a full site back up. If you don’t mind, I would like to download it and install your site on my own remote sandbox to see if your issue is host-related?

[xdesigner Friend xdesignerJoin date: April 2014Posts: 40Downloads:2Uploads:10 Thanks: 15 Thanked: 2 times in 1 posts]

#529772

Roger that, I’m on it.

====

Done, you can check it out. For anything else I can be of “assistance” feel free to ask me, It’s the only thing holding me back so I can start the development of this project once we get past these minor problems.

Thank you again for your time I won’t stop saying it.

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